Valentina Noguera
@valentinanoguera
Psychologist with expertise in recruitment and market research.
What I'm looking for
I am a dedicated psychologist with a strong background in recruitment and market research. My journey began with a Bachelor's Degree in Psychology from Universidad El Bosque, where I developed a keen interest in understanding human behavior and its applications in various fields. I have honed my skills in recruitment as a Bilingual Recruiter at Lean Solutions Group, where I successfully recruited nursing professionals for positions in the U.S., conducting semi-structured interviews and ensuring a smooth hiring process.
In addition to my recruitment experience, I have worked as an Administrative Support Contractor at Universidad Nacional Abierta y a Distancia, where I played a crucial role in the faculty hiring process and ensured compliance with Human Talent Management policies. My previous roles, including as a Bilingual Call Center Agent at Concentrix and an intern in market research, have equipped me with strong communication, negotiation, and conflict resolution skills. I am passionate about leveraging my expertise in human resources, consumer psychology, and digital marketing to contribute positively to an organization.
Experience
Work history, roles, and key accomplishments
Psychologist Administrative Support Contractor
Universidad Nacional Abierta y a Distancia - UNAD
Jan 2023 - Jan 2025 (2 years)
Provided administrative support for the faculty hiring process, including contact follow-up on academic agreements and documentation. Ensured compliance with Human Talent Management policies.
Bilingual Recruiter
Lean Solutions Group
Jan 2022 - Dec 2022 (11 months)
Recruited nursing professionals for positions in the U.S., conducting semi-structured interviews and verifying credentials. Provided full candidate support throughout the hiring process.
Bilingual Call Center Agent
Concentrix
Jan 2019 - Jan 2021 (2 years)
Managed collection campaigns targeting English-speaking clients and handled customer interactions. Developed negotiation, active listening, and conflict resolution skills.
Administrative Assistant
Arbival SAS
Jan 2019 - Dec 2019 (11 months)
Provided support in the human resources area, managing documentation, correspondence, and customer service. Organized files and supported internal communication processes.
Intern – Market Research
Total Marketing Group
Jan 2018 - Jan 2019 (1 year)
Conducted in-depth interviews and surveys, encoding and analyzing data for market studies. Wrote technical reports, designed studies, and performed fieldwork, occasionally supporting call center campaigns.
Education
Degrees, certifications, and relevant coursework
Universidad El Bosque
Diploma, Neuromarketing
Universidad El Bosque
Bachelor’s Degree, Psychology
2014 - 2019
Colegio Rosario Santo Domingo
High School Diploma, General Studies
2001 - 2013
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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