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Vaishnavi achanta

@vaishnaviachanta

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Supply Chain Analyst turning escalations into data-driven operational improvements.

India

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What I'm looking for

I’m looking for a fast-paced role where I can use SQL, Python, and Power BI to solve operational issues, automate reporting, and build trusted stakeholder relationships—driving measurable cost, SLA, and process improvements.

I’m a Supply Chain Analyst with 2+ years of experience in customer operations, serving as a trusted point of contact for cross-functional stakeholders across high-volume transportation operations. I resolve complex escalations and operational requests while staying calm under pressure, and I translate detailed data into clear, actionable recommendations for senior leadership.

In my current role at Amazon, I manage 500+ operational requests per week and resolve up to 1,600 escalations per month with strong SLA performance. I’ve delivered measurable impact—30% cost reduction and 25% process improvement—by using SQL and Power BI to drive root-cause fixes, automate KPI reporting pipelines (saving 20+ hours per month), and build self-service dashboards adopted by 5+ stakeholder teams.

Experience

Work history, roles, and key accomplishments

Current

Supply Chain Analyst

Current

Amazon

Oct 2023 - Present (2 years 8 months)

Served as primary point of contact for 10+ EU transportation stakeholders across 30+ sites, resolving up to 1,600 escalations per month and 500+ operational requests per week within a 20-minute average against a 60-minute SLA. Drove 30% cost reduction and 25% process improvement by delivering data-driven recommendations, automated KPI reporting to save 20+ hours/month, and built self-service Power