Vaishali Mayekar
@vaishalimayekar
AI Support & QA professional specializing in prompt engineering and validated AI responses for reliable user experiences.
IndiaWhat I'm looking for
I’m an AI Support & QA professional with 4+ years of experience in IT support, manual testing, and User Experience. I focus on resolving issues quickly while ensuring products work reliably for real users.
I bring hands-on prompt engineering and AI response validation, including LLM evaluation, prompt optimisation, and AI output testing. I test chatbot responses for accuracy, relevance, and bias, then refine prompts using iterative improvement to strengthen performance.
In my current role as a Remote Support Engineer, I deliver technical support, assist QA testing and bug identification, and manage SFTP file transfer operations for clients. I’ve also built cross-browser, responsive UI designs as a UI-Designer/Web-UI Designer and supported customers through banking and government workflows, strengthening my troubleshooting and issue-resolution instincts.
Experience
Work history, roles, and key accomplishments
Support Engineer (SFTP)
CHCS Services
Jul 2025 - Present (1 year)
Provided remote technical support for SFTP operations, resolving client issues efficiently. Assisted with QA testing and bug identification and managed SFTP file transfer operations for clients.
UI Designer
Freelancer
Aug 2024 - Jun 2025 (10 months)
Designed website UI/UX by creating sitemaps and wireframes, producing layouts in Photoshop, and converting them into basic web pages. Developed responsive designs, edited images/banners/product visuals, and tested websites for cross-browser compatibility.
Banking Support (CSC VLE)
CSC VLE - E-Governance Services
Jul 2023 - Jul 2024 (1 year)
Assisted customers with loan services and digital applications using government/banking workflows. Managed documentation and verification processes while handling customer queries and service requests.
Web-UI Designer
Effervescent Communications
Dec 2019 - Apr 2023 (3 years 4 months)
Created website sitemaps, wireframes, and responsive web designs, converting designs into browser-ready front-end code. Edited product images and created banners, conducted cross-browser testing, and collaborated with developers on design-to-code integration.
Education
Degrees, certifications, and relevant coursework
Commerce (school not specified)
Bachelor of Commerce, Commerce
Completed a Bachelor’s in Commerce. Details on the institution and timeline were not provided.
UI Designing (institution not specified)
Diploma in UI Designing, UI Design
Completed a Diploma in UI Designing. Details on the institution and timeline were not provided.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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