At TATA CONSULTANCY SERVICES, I support cloud and infrastructure operations for a leading public sector bank. I resolved 300+ high-priority incidents and conducted root cause analysis that reduced recurring ticket volume by 15%.
I troubleshoot AWS and Azure environments, administer Linux and Windows servers, and support production Kubernetes workloads. I also automated health checks and log rotation with Bash and PowerShell, saving about 10 hours of manual effort per month.

