At Superior Court of California, County of San Francisco, I own the Court’s AI strategy and the 0-to-1 build of its first public-facing Self-Help app. I paired an ML recommendation engine with a Claude-powered chatbot on AWS SageMaker, secured ~$2M across three funding cycles, and developed a platform projected to resolve ~25% of inquiries without staff intervention.
I also shipped a case-assignment platform solo with Claude Code in three weeks, replacing a whiteboard-based process, and built an AI-powered search tool for legal work products. Before joining the Court, I was a Solutions Consultant at Insight Enterprises, where I led discovery for the AI platform; earlier, I worked in analytics at Cognizant Technology Solutions and Kantar Group.
