sohail mahammad
@sohailmahammad
AI Product Manager at Thomson Reuters who defined agent workflows, evaluation methods, and pilot plans for enterprise AI products.
CanadaWhat I'm looking for
At Thomson Reuters, I owned product strategy and quarterly roadmaps for three AI initiatives spanning conversational assistance, enterprise knowledge retrieval, and workflow automation. I defined agent behavior, prompts, tool-use requirements, fallback logic, and human escalation pathways.
I established AI evaluation methods covering task completion, groundedness, response quality, latency, and escalation accuracy. I also coordinated enterprise pilots and built KPI frameworks connecting adoption and engagement to customer ROI.
In my Cheers Health work, I defined product strategy and patient workflows for an AI-enabled post-PCI monitoring platform, including symptom reporting, medication reminders, triage, and clinician-facing reporting. My research collaboration on chatbot symptom monitoring was published in the Journal of the American College of Cardiology.
Experience
Work history, roles, and key accomplishments
Senior Product Manager – AI & Intelligent Workflow Automation
Jan 2024 - Apr 2026 (2 years 3 months)
Owned product strategy and quarterly roadmaps for three AI initiatives spanning conversational assistance, enterprise knowledge retrieval, and workflow automation. Conducted customer and stakeholder interviews, defined AI agent behavior, and established AI evaluation methodologies.
Product Manager – Enterprise AI & Intelligent Automation
Aug 2022 - Dec 2023 (1 year 4 months)
Managed product discovery, roadmap planning, and delivery requirements for enterprise content automation and intelligent document processing. Conducted customer discovery discussions, defined PRDs, and coordinated engineering teams across releases and pilots.
Facilitated stakeholder workshops and documented operational requirements, process maps, and functional specifications. Assessed business workflows, converted requirements into user stories, and coordinated UAT and release readiness.
Market Research Coordinator
CRC Market Research Inc.
Dec 2019 - May 2021 (1 year 5 months)
Coordinated market research activities, supporting research planning, data collection, quality checks, and reporting. Analyzed customer feedback and research findings to identify behavioral patterns and market needs.
Technology Business Analyst
Delosys Info Private Limited
Aug 2015 - Mar 2017 (1 year 7 months)
Supported technology and business analysis activities, translating stakeholder requirements into functional documentation. Assisted with process mapping, requirement clarification, and coordination between business and technical teams.
Education
Degrees, certifications, and relevant coursework
Yorkville University
Bachelor of Business Administration, Project Management
2019 - 2021
Pursued a Bachelor of Business Administration with a focus on Project Management, completing the program in 2021.
Muffakham Jah College of Engineering & Technology
Engineering Studies, Electronics & Communication Engineering
2011 - 2015
Undertook studies in Electronics & Communication Engineering; degree not completed.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Salary expectations
Social media
Job categories
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