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Uzoamaka AdinwerukaUA
Open to opportunities

Uzoamaka Adinweruka

@uzoamakaadinweruka

I’m a Certified Scrum Master driving AI-enabled agile delivery and measurable growth.

Nigeria
Message

What I'm looking for

I’m looking to lead agile delivery in customer-focused digital products, partnering closely with Product and Engineering. I want to apply AI-enabled automation and strong facilitation to improve flow, onboarding, and delivery predictability.

I’m a Certified Scrum Master with experience leading cross-functional engineering teams in fintech and digital banking. I focus on agile delivery that translates into measurable outcomes—faster flow, better onboarding, and clearer delivery visibility.

In my current role, I lead delivery of the BDOToolkit, Vendi B2B platform, and enhancements to the Carbon Business App across web and mobile channels. I reduced Change Lead Time by 50% (from 4 weeks to 2 weeks) by removing workflow bottlenecks and wait times, and I supported a loan application workflow improvement that contributed to a 780% increase in monthly revenue across the SME product line.

I also automate delivery reporting to keep stakeholders aligned with real-time sprint metrics. By scripting Jira automation and leveraging AI-assisted workflow reporting, I help teams identify risk early and maintain predictable sprint delivery.

Previously, I supervised customer success and onboarding improvements—identifying friction points and collaborating with the technical team to drive a 41.67% growth in signup approval rates. I’ve also built operational coordination experience from a logistics officer role, strengthening how I plan resources, manage stakeholders, and ensure on-time delivery.

Experience

Work history, roles, and key accomplishments

CB
Current

Scrum Master

Carbon Microfinance Bank

Sep 2024 - Present (1 year 10 months)

Led cross-functional delivery of the BDOToolkit, Vendi B2B platform, and enhancements to the Carbon Business App, delivering 30+ features across web and mobile channels. Reduced change lead time from 4 weeks to 2 weeks (50%) and used AI-assisted workflow automation to automate change lead time reporting.

CB

Customer Success Supervisor

Carbon Microfinance Bank

Jul 2022 - Sep 2024 (2 years 2 months)

Identified and resolved friction points in the customer onboarding flow, collaborating with the technical team to increase signup approval rates by 41.67%. Supervised and coached representatives, managed the end-user to technical feedback loop, and ensured issues were flagged for upcoming sprints.

Education

Degrees, certifications, and relevant coursework

National Open University of Nigeria (NOUN) logoNN

National Open University of Nigeria (NOUN)

Postgraduate Diploma, Information Technology

Pursuing a Postgraduate Diploma (PGD) in Information Technology at National Open University of Nigeria, expected to complete in 2027.

Nnamdi Azikiwe University logoNU

Nnamdi Azikiwe University

Bachelor of Science, Building

2014 - 2019

Completed a Bachelor of Science degree in Building at Nnamdi Azikiwe University from 2014 to 2019.

Tech stack

Software and tools used professionally

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