Open to opportunities

Uzman Abdeen

@uzmanabdeen

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Proactive operations executive with expertise in healthcare revenue cycle management.

Sri Lanka

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What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I am a proactive and motivated professional with hands-on experience in administrative operations, customer service, and U.S.-based healthcare revenue cycle management. My skills in communication, leadership, and team collaboration have enabled me to adapt quickly and work effectively in high-pressure environments. I have a proven track record of coordinating with cross-functional teams, handling client communications, and resolving operational issues efficiently.

Currently, I work as an Operations Executive at Legacy Health LLC, where I investigate patient claims, resolve denials, and ensure compliance with industry regulations. My previous roles have honed my ability to manage administrative tasks, streamline sales strategies, and maintain positive client relationships. I possess a strong work ethic and a desire to continuously grow both personally and professionally, eager to contribute value and excel in dynamic work settings.

Experience

Work history, roles, and key accomplishments

Current

Operations Executive

Current

Legacy Health LLC

Feb 2025 - Present (6 months)

Investigated patient claims to identify denials and proactively resolved them by initiating corrective actions such as resubmissions or coding adjustments. Maintained detailed and accurate documentation of call outcomes, benefits verification, and denial resolutions in the client's Practice Management System (PMS).

Healthcare Billing Revenue Cycle Management Claims Processing Documentation Compliance Data Entry Microsoft Office Suite Communication Team Collaboration

Admin Executive

Ashnet BPO Services

Jan 2023 - Present (2 years 7 months)

Managed administrative tasks, including data entry and record maintenance, on a freelance basis. Scheduled and coordinated meetings for clients and management remotely.

Administrative Support Data Entry Record Maintenance Scheduling Client Communication Report Preparation Database Management Microsoft Office Suite Email

Sales Executive

Ashnet BPO Services

Jan 2021 - Present (4 years 7 months)

Streamlined a new sales strategy that increased the conversion rate by 30%, resulting in improved customer engagement and increased revenue. Coordinated with cross-functional teams to develop a new product offering, resulting in a 20% increase in sales revenue.

Sales Strategy Conversion Rate Optimization Customer Engagement Revenue Product Development Client Relationship Management Sales Tools Sales Productivity Communication

Education

Degrees, certifications, and relevant coursework

London Metropolitan University

BSc (Hons), Data Science

2025 -

Currently pursuing a top-up Bachelor of Science with Honors in Data Science. This program is offered in partnership with London Metropolitan University, focusing on advanced data analysis and scientific methods.

Esoft Metro Campus

HND, Computing

2023 - 2025

Completed a Higher National Diploma in Computing, covering general computing principles and practices. This program provided foundational knowledge in various aspects of information technology.

Esoft Metro Campus

Diploma, Information Technology

2021 - 2022

Obtained a Diploma in Information Technology (DiTec), focusing on fundamental IT concepts and skills. This diploma served as an introduction to the field of information technology.