Uyen Tran

My name is Uyen Tran, and I am currently pursuing a degree in Computer Science with a minor in Software Engineering at Southern New Hampshire University, where I maintain a GPA of 3.8 and have been recognized on the Dean’s List. My academic journey has equipped me with a solid foundation in programming languages, particularly Python, and analytical tools such as SQL and Tableau. I am passionate about leveraging data to drive operational improvements and enhance decision-making processes.

In my recent role as a Process Assistant at Amazon, I successfully led and coached over 50 associates, resulting in a 7% increase in productivity through continuous development and real-time problem-solving. I have a proven track record of analyzing operational metrics and implementing data-driven solutions to optimize workflow efficiency. My initiatives, such as launching the Outbound Problem Solve, significantly reduced collection time and improved efficiency by 300% within a short timeframe. I thrive in fast-paced environments and am committed to delivering high-quality results.