Uyen Tran
@uyentran
Aspiring data analyst with a strong background in operations.
What I'm looking for
My name is Uyen Tran, and I am currently pursuing a degree in Computer Science with a minor in Software Engineering at Southern New Hampshire University, where I maintain a GPA of 3.8 and have been recognized on the Dean’s List. My academic journey has equipped me with a solid foundation in programming languages, particularly Python, and analytical tools such as SQL and Tableau. I am passionate about leveraging data to drive operational improvements and enhance decision-making processes.
In my recent role as a Process Assistant at Amazon, I successfully led and coached over 50 associates, resulting in a 7% increase in productivity through continuous development and real-time problem-solving. I have a proven track record of analyzing operational metrics and implementing data-driven solutions to optimize workflow efficiency. My initiatives, such as launching the Outbound Problem Solve, significantly reduced collection time and improved efficiency by 300% within a short timeframe. I thrive in fast-paced environments and am committed to delivering high-quality results.
Experience
Work history, roles, and key accomplishments
Process Assistant
Amazon
Sep 2024 - Present (1 year)
Launched Outbound Problem Solve, reducing collection time by 45+ minutes and improving efficiency by 300% within six weeks. Exceeded productivity targets by 176% within three weeks, surpassing the goal by 140%.
Process Assistant
Amazon
Sep 2023 - Present (2 years)
Led and coached over 50 associates, boosting productivity by 7% through continuous development and real-time problem-solving. Analyzed operational metrics and developed data-driven solutions to enhance workflow efficiency.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Bachelor of Science, Computer Science
Grade: 3.8
Currently pursuing a Bachelor of Science in Computer Science with a minor in Software Engineering. Achieved a GPA of 3.8 and consistently made the Dean's List.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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