Looking for a job

Uwakmfon Nkwa

@uwakmfonnkwa

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Social media professional creating engaging content and building community through brand communication.

Nigeria

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What I'm looking for

I’m looking to bring fresh ideas and grow professionally in a remote Social Media Intern role, where I can manage daily posting, support content planning, and strengthen community engagement through consistent brand communication.

I’m a creative and detail-oriented social media professional with hands-on experience in content creation, audience engagement, and brand communication. I manage daily content posting, respond to customer inquiries, and maintain a consistent brand presence across platforms.

I created and scheduled daily content for Instagram, Facebook, and TikTok, wrote engaging captions, and supported weekly content planning campaigns. I also monitored comments and messages to drive audience interaction, while building strong customer relationships through clear, empathetic communication—supported by an HND in Mass Communication.

Experience

Work history, roles, and key accomplishments

Social Media Assistant

Bright Edge Media

Jan 2022 - Jan 2024 (2 years)

Created and scheduled daily Instagram, Facebook, and TikTok content and wrote engaging captions to support weekly content planning campaigns. Monitored comments and messages to drive engagement while maintaining consistent brand communication and handling customer inquiries.

Social Media Management Instagram Facebook TikTok Captions Community Engagement Customer Support Brand Communications Content Planning

Customer Support Representative

Prime Connect Services

Jan 2020 - Jan 2022 (2 years)

Managed customer inquiries across social media and messaging platforms, resolving complaints professionally within agreed response timeframes. Built customer relationships through clear, empathetic communication and supported daily reporting and remote team coordination.

Customer Support Messaging Complaint Resolution Customer Relationship Management Time Management Remote Team

Education

Degrees, certifications, and relevant coursework

Akwa Ibom State Polytechnic

Higher National Diploma (HND), Mass Communication

Completed an HND in Mass Communication at Akwa Ibom State Polytechnic, supporting online brand communication and following up on customer satisfaction.