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Utham Kumar

@uthamkumar

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Technical Program Manager at Insight Global delivering GenAI and agentic AI engagements into production.

United States

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At Insight Global, I lead client-facing technical delivery for enterprise GenAI and agentic AI engagements, connecting business objectives with AI engineering, solution architecture, and production operationalization. I coordinate solution design, dependencies, testing, and go-live readiness across client and engineering teams.

At Visa, I built and productionized an AI-assisted release-intelligence platform that brought planning, source-control, quality, security, testing, and change-management data into continuously updated release-readiness views. I also automated engineering administration and release governance across 22 Jira boards.

Earlier, at T-Mobile, I led modernization of monolithic applications into microservices, reducing system downtime by 30%, and established release practices that reduced release-related issues by 25%. My experience also spans connected-vehicle platforms, mobile-network products, and software quality programs, including test automation at Lenovo.

Experience

Work history, roles, and key accomplishments

Current

Technical Program Manager

Current

Insight Global

Sep 2026 - Present (1 month)

Lead client-facing technical delivery for enterprise GenAI and agentic AI engagements, bridging business objectives, AI engineering, solution architecture, and production operationalization.

- Partner with AI/ML engineers, Field Delivery Engineers, architects, product leaders, and client stakeholders to coordinate solution design, engineering execution, dependencies, risks, testing, and go-live r

Lead Technical Program Manager

Visa

Jul 2022 - Sep 2026 (4 years 2 months)

Lead engineering operations, technical delivery and AI-enabled transformation initiatives for enterprise commercial-payment platforms, connecting Product, Engineering, Architecture, Cybersecurity, Infrastructure and Operations across globally distributed teams.

- Built and productionized an AI-assisted release-intelligence platform that consolidated data from portfolio planning, source control, c

Sr Program Manager, Technical

T-Mobile

Oct 2016 - Jun 2022 (5 years 8 months)

Led large-scale engineering delivery and modernization programs for digital platforms, customer-care systems, and inventory solutions. Coordinated Product, Engineering, Architecture, QA, Operations, and business teams across a globally distributed delivery organization, with focus on microservices transformation, release automation, high availability, quality engineering, and data-driven execution

IT Project Manager

Verizon Telematics Inc.

Mar 2015 - Sep 2016 (1 year 6 months)

Led cross-functional delivery for connected-vehicle platforms, customer applications, enterprise systems, and data-driven marketing capabilities. Coordinated Business, Product, Enterprise Architecture, Engineering, QA, Release Management, Operations, and Application Support across complex integrations spanning mobile, web, middleware, databases, telematics platforms, customer enrollment, order pro

Product Manager

Meritech Co., Ltd.

Oct 2011 - Dec 2014 (3 years 2 months)

Led product strategy and end-to-end delivery for mobile-network measurement and diagnostics products used by telecommunications operators. Managed B2B and B2C software across Android, iOS and Windows, covering product discovery, roadmap development, architecture alignment, software engineering, quality assurance, customer deployment and product lifecycle management.

- Owned product roadmaps and

Project Leader

Lenovo

Mar 2005 - Oct 2011 (6 years 7 months)

Led product-quality and software-testing programs for Lenovo ThinkPad platforms, coordinating onsite, offshore and original-design-manufacturer teams across the complete quality lifecycle—from requirements and test strategy through system validation, defect management and release readiness.

- Led a multi-site software QA organization comprising 15 onsite and 40 offshore team members, directing t