Urvashi Jainth
@urvashijainth
BPO Executive at Kaya Kalp Global Medical Health Care, handling healthcare service queries and resolving customer complaints.
IndiaWhat I'm looking for
At Kaya Kalp Global Medical Health Care, I handled inbound and outbound customer calls about healthcare services, providing accurate information and resolving complaints.
I maintained records of customer interactions and follow-ups, and collaborated with team members to improve customer satisfaction. I’m looking to apply my BBA studies and customer care experience in a growth-oriented organization.
Experience
Work history, roles, and key accomplishments
BPO Executive - Customer Care
Kaya Kalp Global Medical Health Care
Handled inbound and outbound customer calls, addressing queries related to healthcare services. Resolved customer complaints professionally and maintained detailed records of interactions and follow-ups.
Education
Degrees, certifications, and relevant coursework
Desh Bandhu College, Delhi University
Bachelor of Business Administration, Business Administration
Pursued a Bachelor of Business Administration degree.
Kundan Green Valley School
12th Standard (CBSE Board), General Studies
Completed 12th standard under the CBSE Board.
Sarvodaya Senior Secondary School
10th Standard, General Studies
Completed 10th standard.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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