Upasna Raizada

UR

Open to opportunities

Upasna Raizada

@upasnaraizada

Experienced retail supervisor and manager with 13+ years driving pharmaceutical store operations and customer outcomes.

What I'm looking for

I’m looking to continue leading pharmaceutical/life sciences retail operations—managing daily store workflows, inventory control, and customer satisfaction—working efficiently in night shifts and strengthening team performance.

I’m an experienced Retail Supervisor & Manager with 13+ years in pharmaceutical and life sciences retail operations. I focus on customer handling, team leadership, inventory control, and reliable computerized billing to keep stores running smoothly.

In my current role at ZR Square Lifesciences Pvt. Ltd. (2025–Present), I manage daily store operations, supervise staff, monitor inventory, and prioritize customer satisfaction. Previously, at Ravi Medociates (2018–2025) and Ravi Medicos (2011–2018), I led staff supervision, supported billing systems, handled customer relationships, and managed stock maintenance and inventory uploads.

Experience

Work history, roles, and key accomplishments

ZL

Current

Supervisor & Manager

Current

Zr Square Lifesciences Pvt. Ltd.

Jan 2025 - Present (1 year 5 months)

Managed daily store operations, supervised staff, monitored inventory, and ensured customer satisfaction in a pharmaceutical retail setting.

Store Operations Team Leadership Customer Service Staff Supervision Customer Satisfaction retail management

RM

Supervisor & Manager

Ravi Medociates

Jan 2018 - Jan 2025 (7 years)

Supervised staff, managed customer relationships, handled computerized billing systems, and supported inventory uploads for retail operations.

Team Leadership Store Operations Sales Coordination Staff Supervision Retail Compliance

RM

Store Supervisor

Ravi Medicos

Jan 2011 - Jan 2018 (7 years)

Supported customer handling, assisted with billing, and maintained stock levels through day-to-day pharmaceutical retail operations.

Customer Service Billing Support Inventory Management Retail Operations Team Collaboration Sales Coordination

Education

Degrees, certifications, and relevant coursework

AN

Amity University, Noida

Master of Technology (M.Tech), Biotechnology

Completed an M.Tech in Biotechnology at Amity University, Noida in December 2011.

Tech stack

Software and tools used professionally

Gmail

Availability

Open to opportunities

Location

India

Authorized to work in

Job categories

Retail Manager Store Supervisor Retail Manager Store Operations Management Inventory Management Retail Store Manager Retail Sales Manager retail management Retail Operations Manager Retail General Manager Store Manager Retail Store Management Management

Skills

Inventory Management Team Leadership Customer Service Store Operations Sales Coordination Staff Supervision Billing Systems Gmail

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