Open to opportunities

Asitha perera

@asithaperera

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Customer-focused admin professional with procurement and operations experience.

Sri Lanka

Message

What I'm looking for

I seek a role leveraging my procurement, admin, and customer-service strengths in a collaborative company that values process improvement and growth.

I am an adaptable administrative and procurement professional with years of hands-on experience in customer service, procurement, and operations within logistics and banking environments.

At Global Transportation and Logistics I managed customer complaints, maintained client communications, consistently met targets, and performed procurement duties for over three years; previously I supported business development and workflow improvements at a commercial bank and worked as a quantity surveyor producing plumbing/electrical drawings and BOQs.

I am detail-oriented, team-focused, digitally capable with Microsoft and collaboration tools, and committed to continuous learning and contributing reliably to organizational goals.

Experience

Work history, roles, and key accomplishments

Current

Admin Executive

Current

Global Transportation and Logistics Pvt Ltd

May 2018 - Present (7 years 9 months)

Managed customer complaints and relationships, consistently met targets, and served as procurement officer for over three years handling end-to-end procurement tasks.

Customer Service Procurement Email Communication Supplier Management Vendor Relations Order Processing MS Excel

Business Development Officer

Nations Trust Bank

Sep 2016 - Feb 2018 (1 year 5 months)

Worked full-time addressing customer complaints with empathy and supported management by identifying workflow issues and proposing solutions to improve operations.

Customer Service Business Development Process Improvement Relationship Management Problem Solving Banking Operations Communication Sales Support

Quantity Surveyor

M & E Design

Jul 2013 - Aug 2016 (3 years 1 month)

Prepared plumbing and electrical drawings, conducted surveying, and produced bills of quantities to support construction projects.

Surveying Quantity Takeoff Site Measurement

Education

Degrees, certifications, and relevant coursework

Sri Lanka College of Technology - Colombo

NVQ Level 4 (Construction Site Supervisor), Engineering, manufacturing and construction

2013 - 2016

Grade: completed

Activities and societies: Course modules: Construction Technology; Construction Materials; Engineering Draughtsmanship; Water Supply; Surveying & Leveling; Highways Construction.

Completed a one-year NVQ Level 4 Construction Site Supervisor course covering construction technology, materials, draughtsmanship, water supply, surveying and highways construction.

Department of Examinations, Sri Lanka

General Certificate of Education (A/L), Business, administration and law

2008 - 2010

Grade: 3 C

Activities and societies: Catholic Dahampasal final exam (Dharmacharya Exam).

Attained General Certificate of Education (Advanced Level) with focus on business, administration and accounting subjects and completed Dharmacharya (Catholic) exam.