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Projna Sadhukhan

@projnasadhukhan

Product Manager at BestDoc who improved hospital workflows and is developing AI healthcare product prototypes.

At BestDoc, I led product discovery, user interviews, and workflow mapping across feedback management and hospital operations. I implemented enhancements based on user impact, operational value, and feasibility, and guided Agile delivery through backlog prioritization and sprint planning.

At Oracle Cerner, I owned backlog execution and enhancements for Cerner Millennium EHR scheduling workflows. I translated clinical and business requirements into user stories, refined scheduling and patient access workflows, and used stakeholder feedback to support iterative improvements.

Earlier, I worked across healthcare consulting, public health research, and digital health implementation. I’m now applying my healthcare product experience to AI-enabled product design, evaluation, and responsible AI use cases, including independent healthcare product prototypes.

Experience

Work history, roles, and key accomplishments

Product Manager

BestDoc

Jan 2025 - Mar 2025 (2 months)

Led product discovery, user interviews, and workflow mapping across feedback management and hospital operations. Implemented enhancements based on user impact and operational value, and guided engineering and design teams through Agile sprints.

Product Discovery User Interviews Workflow Mapping Backlog Prioritization Agile Scrum UAT Feature Validation Operational Metrics

Senior Product Owner

Oracle Cerner

Mar 2022 - Nov 2024 (2 years 8 months)

Led scheduling, patient access, and follow-up workflow enhancements within Cerner Millennium scheduling module. Owned backlog execution and product enhancements, translating business and clinical requirements into delivery-ready user stories.

Electronic Health Records (EHR)Cerner Millennium Scheduling Backlog Management User Stories Acceptance Criteria PI Planning Stakeholder Demos Defect Management Agile SAFe

Product Owner

ITC Infotech

Dec 2020 - Mar 2022 (1 year 3 months)

Owned product discovery and feature prioritization for expert discovery and collaboration capabilities. Gathered requirements, managed the product backlog, and facilitated Agile/Scrum delivery across cross-functional teams.

Product Discovery Backlog Management Agile Scrum User Stories Acceptance Criteria KPI Tracking Stakeholder Management

Business Analyst

IQVIA

Aug 2019 - Oct 2020 (1 year 2 months)

Gathered requirements for filtering and drill-down needs for performance analysis on the American Heart Association's Get with the Guidelines program. Created BRDs and functional specs, collaborated with data teams, and led UAT cycles.

Requirements Gathering BRD Functional Specifications UAT Data Analysis Healthcare Registry Collaboration

Freelance Consultant

Self Employed

May 2018 - Aug 2019 (1 year 3 months)

Provided healthcare documentation, report writing, project planning, and data analysis services. Developed NABH learning materials and offered consulting support on key metrics for mobile-based baby healthcare.

Healthcare Documentation Report Writing Project Planning Data Analysis NABH Digital Health Consulting

Functional Consultant

ICT Health

Aug 2017 - Apr 2018 (8 months)

Conducted as-is/to-be workflow mapping and user research for a mobile application based on NABH indicator monitoring dashboards. Designed process flows, wireframes, and low-fidelity prototypes, and supported UAT and pilot rollout.

Workflow Mapping User Research UX Wireframing Prototyping Functional Requirements UAT Stakeholder Workshops

Faculty and Research Consultant

Institute of Health Management and Research

Jan 2014 - Aug 2017 (3 years 7 months)

Supported hospital process improvement and quality initiatives, led healthcare projects, and collaborated with technology vendors. Contributed to research, strategic planning, and presales activities, and delivered training while mentoring students.

Healthcare Management Process Improvement Research Strategic Planning Pre Sales Training Mentorship

Research Associate

PHFI – Indian Institute of Public Health (IIPH)

Nov 2011 - Sep 2013 (1 year 10 months)

Executed research project implementations in collaboration with UNICEF, Bihar and MOHFW on Quality Assurance for Facility Based Newborn Care. Managed stakeholders and prepared documentation and reports for knowledge dissemination.

Research Qualitative Methods Quantitative Methods Stakeholder Management Documentation Reporting

Associate Consultant

Medica Synergie Pvt. Ltd.

May 2008 - Oct 2011 (3 years 5 months)

Planned, executed, and closed multiple consulting projects while managing diverse stakeholders. Led gap analyses, surveys, and process improvement initiatives, and supported business development through proposals and concept notes.

Consulting Project Management Gap Analysis Survey Process Improvement Business Development Documentation Presentation Skills