Praveena Sundararajan

Manage a team of 10+ Business Analysts, guiding their work on new initiatives and operations support. Create and maintain the product backlog for the staffing tool, prepare business cases, and provide governance and coordination for the BA team.

Owned and prioritized the product backlog for a portfolio of B2B broadcasting/media SaaS solutions, translating customer discovery into sprint-ready requirements. Led product discovery with customers and defined OKRs/KPIs and roadmaps.

Owned and prioritized the MME product backlog, balancing business features with migration work. Led requirements gathering and gap analysis for a cloud migration to AWS, authored user stories, coordinated UAT, and supported production operations.

Served as business/product analyst for 3 applications in the customer service domain, gathering and documenting requirements. Created and maintained product backlogs, wrote use cases, and supported production tickets using Pega CRM.

Worked on multiple engagements across US healthcare clients and Accenture internal platforms, including business analysis for brokerage compensation, solutioning, data conversion, skill assessment, and headcount planning tools.

Performed requirements and gap analysis, producing functional and technical design documents for banking compliance and US healthcare systems. Built technical solutions using MUMPS and InterSystems Caché while working alongside Business Analysts.

Completed Bachelor of Engineering in Mechanical Engineering in 2010.