Open to opportunities

Awais Rasheed

@awaisrasheed

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Experienced project manager with a passion for effective partnership across organizations

Pakistan

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What I'm looking for

Looking for a challenging role that utilizes my project management skills to drive business results and achieve company priorities.

As a seasoned project manager with over 18 years of experience, I have a proven track record of delivering projects that increase customer satisfaction, avoid penalties, and reduce ETTR. My expertise lies in project management, service assurance, operations management, and implementation/support. I have a strong background in ERP and have worked with various organizations to achieve company priorities and business results.

Throughout my career, I have managed cross-functional teams across different organizations, ensuring the healthy project life cycle by seeking regular updates from PMs, project deliverables, and milestones. I am well-versed in project management tools such as MS Project, JIRA, Azure Dev Ops, SDLC implementation methodologies, and MS D365 Surestep methodology.

I am a certified Project Scrum Master and have undergone various professional trainings, including PMP Project Management PDU, international HLR training, and training on ACME Packet Media Gateways SBC, among others.

Experience

Work history, roles, and key accomplishments

Current

Program Manager

Current

Illumina Technology Solutions

Sep 2023 - Present (1 year 9 months)

As a Program Manager, I oversee a team of project managers responsible for managing various US-based projects, ensuring healthy project life cycles and alignment with project scopes. I support pre-sales by determining resource availability for MS D365 implementations.

Project Management Azure DevOps Agile Methodologies Budget Management

Program Manager

Systems Limited

Sep 2022 - Oct 2023 (1 year 1 month)

Managed multiple projects for the implementation of Microsoft Dynamics 365, focusing on customer requirement gathering, fit/gap analysis, and user acceptance testing. Generated progress reports and participated in steering committee meetings.

Microsoft Dynamics 365 Project Management Gap Analysis UAT Azure DevOps Reporting Team Leadership

Customer Success Manager

Systems Limited

Oct 2021 - Jul 2022 (9 months)

Guided and coached the Shared Support Team to deliver business outcomes for MS Dynamics 365 customers, focusing on customer deployments and integration.

Customer Success Dynamics 365 Team Leadership Service Management Integration Stakeholder Management Communication Problem Solving

Project Manager Technical

Wateen Telecom

Apr 2013 - Jun 2021 (8 years 2 months)

Led projects for voice migration and service upgrades, increasing revenue and managing the integration of emergency services. Oversaw project management for significant telecom infrastructure projects.

Project Management Voice Telecom Budget Management Vendor Management Integration Team Leadership Communication

PM Core Integration

Alcatel Lucent

Mar 2012 - Mar 2013 (1 year)

Managed service integration projects, focusing on WIMAX network restoration and OSS/BSS integration. Worked on process improvement and quality control.

Integration OSS Quality Control Process Improvement Project Management Customer Experience Technical Liaison

Project Manager/Implementation Lead

Nokia Siemens Networks

Jul 2011 - Jan 2012 (6 months)

Oversaw the deployment of Oracle SBCs, conducting interoperability tests and ensuring voice quality for production traffic.

Project Management Oracle Voice Telecom Network Management Technical Documentation

Project Manager Managed Services

Wateen Telecom

Nov 2006 - Jun 2011 (4 years 7 months)

Led a technical team for managed services projects, coordinating between multiple vendors and stakeholders to ensure smooth operations and significant cost savings.

Managed Services Team Leadership Vendor Management Project Management Communication Technical Support

Network Engineer

Warid Telecom

Dec 2004 - Nov 2006 (1 year 11 months)

Part of the team that completed the integration and launch of WiMAX and VoIP IMS networks across multiple cities, focusing on project management and deployment.