Umair Iqbal
@umairiqbal
Microsoft Dynamics 365 Technical Consultant specializing in Power Platform solutions.
United KingdomWhat I'm looking for
As a Microsoft Dynamics 365 Technical Consultant with five years of experience, I have successfully delivered customized solutions for enterprise clients across the EMEA, CEE, and MEA regions. My expertise lies in Dynamics 365 Customer Engagement Modules and Power Platform, including PowerApps and Flow. I thrive in collaborative environments, sharing my functional and technical knowledge while continuously learning and growing.
In my recent role at Eviden, I led multiple Power Platform and Dynamics projects, focusing on delivering high-impact solutions for government agencies. My achievements include helping AstraZeneca produce over 2 billion COVID-19 vaccines by developing a PowerApps solution that streamlined production processes. I am passionate about leveraging technology to solve complex business challenges and am dedicated to ensuring client satisfaction through transparent communication and adaptability.
Experience
Work history, roles, and key accomplishments
Technical Power Platform & Dynamics 365 Consultant
Eviden an Atos business
Aug 2023 - Present (1 year 10 months)
As a Technical Power Platform & Dynamics 365 Consultant, I specialize in delivering high-impact solutions for government agencies, focusing on swift resolutions and building compelling Proof of Concepts. My role involves leading projects, developing strategies, and ensuring data security and compliance.
Senior Microsoft Dynamics 365 & Power Platform Engineer
Confidential
Sep 2018 - Jul 2023 (4 years 10 months)
Provided technical support to Microsoft VIP customers, focusing on building Proof of Concepts and resolving escalated issues. Played a key role in significant projects, including supporting AstraZeneca in their COVID-19 vaccine production.
Technical Support Specialist
Microsoft
Aug 2016 - Oct 2017 (1 year 2 months)
Managed IT support for a large multi-site company, leading a team and handling vendor agreements. Responsibilities included device support, Office 365 escalation, and showcasing Microsoft technologies.
Technical Support Analyst
Hewlett-Packard
May 2016 - Aug 2016 (3 months)
Provided 1st and 2nd line technical support to customers, ensuring high service quality and adherence to SLAs. Supported a diverse client base and managed call queues effectively.
Support Engineer (Work Experience)
Microsoft
Jan 2013 - May 2016 (3 years 4 months)
Responsible for managing deployment and support of IT systems, including servers and PCs. Collaborated with clients to establish training environments and provided application support.
Education
Degrees, certifications, and relevant coursework
KUKingston University
Bachelor of Science, Computer Science
Grade: Upper Second-Class
Achieved Upper Second-Class in Computer Science with Information Systems.
UCUxbridge College
BTEC Level 3 Business Diploma, Business
Grade: Distinction* Distinction* Distinction
Achieved BTEC Level 3 Business Diploma with Distinction* Distinction* Distinction.
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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