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Michał Ciura

@michaciura

Data entry specialist for insurance operations at Envelop Risk and Ledgebrook, with experience verifying customer and policy records.

United States

Message

What I'm looking for

I want to return to data entry, work remotely, and find a stable, long-term collaboration.

At Envelop Risk, I handled customer queries by phone and email, entered and updated customer and policy data, and checked insurance forms and documents. I also maintained administrative records and databases.

At Ledgebrook, I verified applications and documentation, checked customer and policy data, and supported insurance administration and billing processes. I worked remotely in insurance operations for teams in the UK and USA.

Since 2024, I’ve taken on freelance work alongside employment, including commissioned small websites and apps, data reports and audits, and simple Python scripts for routine tasks. At Hotel Diament, I processed invoices and financial and operational documents, coordinated hotel operations, and organized events.

Experience

Work history, roles, and key accomplishments

Current

Freelance

Current

Self Employed

Jan 2024 - Present (2 years 10 months)

Developed custom websites and handled data-related tasks for clients, including reports, data verification, audits, and document sorting. Wrote simple Python scripts to automate routine data tasks.

Python Web Development Data Analysis Data Verification Audit Document Management

Current

Freelance

Current

Self Employed

Jan 2024 - Present (2 years 10 months)

Freelance work including custom websites, data reports, verification, and audits. Developed simple Python scripts to automate routine data tasks.

Python Data Analysis Web Development Reporting Data Verification

Kierownik hotelu

Hotel Diament

Jan 2024 - Sep 2026 (2 years 8 months)

Managed daily operations, coordinated facility and guest services, issued and processed about 20 invoices monthly, handled financial documentation, employee payouts, and event organization.

Invoicing Financial Documentation Operations Management Customer Service Event Coordination

Hotel Manager

Hotel Diament

Jan 2024 - Sep 2026 (2 years 8 months)

Managed daily operations, coordinated facility and guest services, issued and processed about 20 invoices monthly, handled financial and operational documentation, managed employee payouts, and organized events.

Invoicing Financial Documentation Operations Management Customer Service Event Coordination

Senior Insurance Operations Specialist

Ledgebrook

Sep 2021 - Dec 2023 (2 years 3 months)

Coordinated administrative and insurance processes, verified applications and documentation, ensured accuracy of policy and client data, and supported settlement and policy administration processes.

Data Verification Policy Administration Insurance Operations Documentation Coordination

Starszy specjalista ds. operacji ubezpieczeniowych

Ledgebrook

Sep 2021 - Dec 2023 (2 years 3 months)

Coordinated administrative and insurance processes, verified applications and documentation, ensured accuracy of policy and client data, and supported settlement and policy administration processes.

Data Verification Policy Administration Insurance Operations Documentation Coordination

Specjalista ds. obsługi klienta i operacji ubezpieczeniowych

Envelop Risk

Aug 2018 - Jul 2021 (2 years 11 months)

Handled customer service via email and phone, entered and updated client and policy data, processed insurance forms and documentation, verified data accuracy, and managed administrative records and databases.

Customer Service Data Entry Policy Administration Documentation Database Management

Customer Service and Insurance Operations Specialist

Envelop Risk

Aug 2018 - Jul 2021 (2 years 11 months)

Handled customer inquiries via email and phone, entered and updated client and policy data, processed insurance forms and documentation, verified data accuracy, and maintained administrative records and databases.

Data Entry Customer Service Policy Processing Data Verification Documentation Database Management

Młodszy programista Python

STX Next

Jul 2017 - Jun 2018 (11 months)

Developed applications in Python, worked with SQL databases and Git, tested software, and collaborated with the development team.

Python SQL Git Software Testing Teamwork

Junior Python Developer

STX Next

Jul 2017 - Jun 2018 (11 months)

Developed applications in Python, worked with SQL databases and Git, tested software, identified bugs, and collaborated with the development team.

Python SQL Git Software Testing Debugging Teamwork

Customer Service Specialist

T-Mobile Polska

Sep 2016 - Jun 2017 (9 months)

Provided customer support by phone, resolved service-related issues, updated customer data, registered inquiries, and informed customers about offers and services.

Customer Service Problem Solving Data Entry Communication Skills

Specjalista ds. obsługi klienta

T-Mobile Polska

Sep 2016 - Jun 2017 (9 months)

Provided customer service by phone, resolved service-related issues, updated customer data, registered inquiries, and informed customers about offers and services.

Customer Service Problem Solving Data Entry Communication Skills