Udani Rajapaksha
@udanirajapaksha
Data-driven analytics professional specializing in Power BI and process improvement.
What I'm looking for
I am an analytical, process-driven data and analytics professional with over five years of experience improving operations through reporting automation, workflow optimization, and cross-functional coordination. I specialize in Power BI, DAX, Power Query and Excel VBA to deliver actionable insights that drive productivity gains.
At Amazon UK I supported fulfillment operations and used performance analysis to raise team output by 20%, while freelance and agency roles have seen me design dashboards, automate reporting and advise on KPI frameworks for diverse stakeholders. In government and NGO roles I led Power BI rollouts, trained 50+ users, replaced legacy Excel systems and contributed analytical products used by senior steering committees.
I combine technical skills (Power BI, SQL fundamentals, Excel VBA) with project and stakeholder management experience—implementing Microsoft Project, supporting change management, and delivering measurable improvements in accuracy and reporting. I am focused on using data to simplify decision-making and enable digital transformation across teams.
Experience
Work history, roles, and key accomplishments
Freelance Data Analyst
Freelance
Jan 2023 - Present (3 years)
Delivered Power BI and Excel-based visualizations and reporting for small teams and private clients, advising on dashboard design and process automation to improve decision-making.
Process Guide
Amazon UK
Oct 2022 - Present (3 years 3 months)
Coordinated fulfillment workflows and analysed performance data to identify inefficiencies, improving team output by 20% (from 250 to 300 units/hour) and delivered real-time reporting to leadership for process improvements.
Project Officer - Digital Government
Information Communication and Technology Agency
Aug 2021 - Aug 2022 (1 year)
Acted as Project Champion for Power BI and Microsoft Project rollouts, developed interactive dashboards and trained 50+ users, improving departmental reporting and project monitoring.
Project & Data Associate
International Union for Conservation of Nature
Jun 2020 - Aug 2021 (1 year 2 months)
Replaced legacy Excel systems with automated Power BI dashboards and introduced Microsoft Project, improving data accuracy and oversight by 15% and delivering analytical reports for national steering committees.
Administrative Assistant
Accountancy Insurance
Sep 2017 - Mar 2020 (2 years 6 months)
Conducted training on data cleansing and HTML coding for 20+ employees and identified MYOB system inefficiencies that enhanced operational workflows.
Customer Relationship Officer
ARL Collect
Mar 2019 - Jun 2019 (3 months)
Negotiated debt settlements with an 88% success rate and managed CRM data and case tracking for financial clients.
Volunteer Officer
United Nations Volunteers
Jul 2016 - Dec 2016 (5 months)
Designed and conducted 5+ orientation programs for international and national volunteers and liaised with government and UNDP headquarters to support volunteer operations.
Intern (Maternity Replacement)
Nestlé Lanka
Jun 2015 - Dec 2015 (6 months)
Provided SAP ERP troubleshooting and support and managed procurement and budgeting activities for the Nutrition Department to enhance operational efficiency.
Education
Degrees, certifications, and relevant coursework
Victoria University
Master of Business Analytics (Professional), Business Analytics
2019 - 2019
Grade: GPA: 6.38/7
Completed a Master of Business Analytics (Professional) at Victoria University with a GPA of 6.38/7, focusing on analytics, data visualization, and reporting.
Plymouth University
Bachelor of Science (Hons), International Management and Business
2016 - 2016
Grade: Second Class Upper Division
Awarded a BSc (Hons) in International Management and Business with Second Class Upper Division, covering international business and management topics.
Chartered Institute of Marketing
Professional Certificate in Marketing, Marketing
2014 - 2014
Completed a Professional Certificate in Marketing from the Chartered Institute of Marketing.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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