uchegbu udemezue

Designed and implemented scalable, secure, and cost-effective multi-cloud solutions using Azure, Kubernetes, and Terraform, ensuring alignment with business objectives. Automated cloud infrastructure deployments and configurations using Infrastructure as Code (IaC) and architected Azure Landing Zones and RBAC, Azure Policy, and Azure Lighthouse.

Exploited Kubernetes for the development and management of customer applications, ensuring efficient container orchestration and deployment. Contributed to the Proof of Concept (POC) and deployment of Azure Landing Zones, assisting in the deployment of Enterprise Agreement (EA) subscriptions and setting up policies.

Engaged in technical problem solving across multiple technologies, often developing new methods to apply to situations. Maintained expertise in Identity and Access Management (IAM) best practices and Microsoft Entra advancements to inform strategic decision-making.

Engaged in configuring, debugging, and fixing deployment issues in Azure DevOps CI/CD, GitHub Actions CI/CD, Terraform, ARM, and FTP. Facilitated seamless integration of Entra with enterprise systems and third-party applications to drive efficiency and productivity.

Provided phone, email, and chat support to Microsoft internal users across North America and EMEA regions. Troubleshot and resolved 89.2% of Level 2 technical issues without escalating to technical advisors.

Provided technical support to staff, documented operational processes, and submitted relevant daily reports for progress assessments. Configured desktop operating systems, performed hardware and software maintenance, and updated patches and OS.

Directed web projects, designed databases, and hosted applications using Digital Ocean Droplets. Developed and tested APIs for Bootcamp events leveraging Laravel PHP framework.

Studied Computer Engineering at Madonna University, Nigeria. The curriculum covered various aspects of computer hardware and software, preparing for a career in technology.