UGUbaid Ghazali
@ubaidghazali
Growth & Marketing Ops professional optimizing SLAs, CRM workflows, and cross-team execution for global SaaS teams.
IndiaWhat I'm looking for
I am a Strategic Social Media & Marketing Operations Lead with 5+ years of experience managing high-volume client portfolios and optimizing paid and organic campaigns. I have led cross-functional teams to maintain 95–100% SLA delivery while improving operational efficiency through process automation and data-driven decisions.
At my current role I direct a 12-member team handling 4,000+ global accounts, reduced revision cycle time by 35%, and coordinated Meta & Google Ads across 200+ SMB clients to drive a 20% higher CTR. I am Six Sigma Yellow Belt certified and skilled at designing quality checks, brand governance, and escalation management to ensure consistent delivery and client satisfaction.
I bring a background in content strategy and digital copy, advanced training in marketing strategy and analytics, and hands-on project experience with Google Ads, Facebook marketing, and Instagram growth—focused on measurable results, cross-team collaboration, and continuous process improvement.
Experience
Work history, roles, and key accomplishments
Team Lead – Social Media Ops
vSplash Techlabs
Apr 2025 - Present (9 months)
Directed an 8-member social media operations team managing 4,000+ global accounts, achieving 98% SLA compliance and reducing revision cycle time by 35% while optimizing ads to drive a 20% higher CTR across 200+ SMB clients.
GOLed daily social media operations for 4,000+ client accounts, developed brand guides and monthly content, executed targeted email and paid campaigns, and ensured SLA-driven fulfillment to improve engagement and campaign ROI.
Senior Content Writer
The Independent Media Solutions
Aug 2019 - May 2023 (3 years 9 months)
Created and managed SEO-driven content and social copy for local businesses, collaborated with designers and developers to deliver integrated campaigns, and used data insights to improve content performance and engagement.
Education
Degrees, certifications, and relevant coursework
Brentwood Open Learning College
Certificate, Internet Marketing
Completed an Internet Marketing program at Brentwood Open Learning College in March 2025.
HOHarvard Business School Online
Credential, Leadership / Management
Completed The Credential of Leadership, Impact, and Management in Business (CLIMB) in January 2025.
CECornell University (eCornell)
Certificate, Marketing Strategy
Completed an eCornell Certificate Program in Marketing Strategy in October 2024.
PU (PGDM in Advertising)
Postgraduate Diploma in Management, Advertising
Awarded a PGDM in Advertising in April 2022.
HAHubSpot Academy
Certificate, Digital Marketing
Completed multiple HubSpot Academy certifications in Content Marketing, Search Engine Optimization, and Social Media Marketing.
SISimplilearn
Certificate, Project Management / AI
Completed training in Project Management and Generative AI through Simplilearn.
COCoursera
Certificate, Digital Marketing
Completed courses including Lead Generation Accelerator and Attracting Your Ideal Customers on Coursera.
Semrush Academy
Certificate, SEO / Digital Marketing
Completed Semrush Academy projects and certifications related to SEO and digital marketing.
Six Sigma (issuer unspecified)
Six Sigma Yellow Belt, Process Improvement
Earned a Six Sigma Yellow Belt certification.
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
Skills
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