I am looking for a role that values troubleshooting skills and offers growth opportunities.
Tyrel Whitehead
@tyrelwhitehead
Experienced supervisor with a strong background in fast-paced environments.
What I'm looking for
My name is Tyrel Whitehead, and I am a dedicated supervisor with a proven track record in enhancing operational efficiency and team performance. With over five years of experience in industrial settings. I have honed my skills in leadership, communication, and problem-solving. My educational background in Information Cybersecurity and Assurance from Western Governor’s University has equipped me with a unique perspective on operational security and efficiency. I have most recently passed the 1101 A+ Certification, and will be looking to test for the 1102 A+ certification.
In my most recent role at East Penn, I successfully worked on a team that consistently exceeded customer satisfaction goals by adhering to quality standards and performance metrics. My experience at Teletech and East Penn Manufacturing further solidified my expertise in production/call center environments, where I thrived in communication and problem solving skills to deliver great performance. I am passionate about fostering a collaborative work environment that prioritizes communication and delivery.
Experience
Work history, roles, and key accomplishments
Production Associate
East Penn Manufacturing
Aug 2023 - Dec 2024 (1 year 4 months)
Engaged in production tasks, ensuring quality and efficiency in manufacturing processes. Continued to develop skills in communication and teamwork.
Material Handler/Production Associate
Panasonic
Jan 2021 - Jun 2023 (2 years 5 months)
Worked in a production environment, utilizing industrial equipment such as forklifts and electric pallet jacks. Focused on assembly line work where communication was essential for success.
Supervisor
Teletech
Mar 2019 - Feb 2021 (1 year 11 months)
Led a team in a call center environment, focusing on exceeding customer satisfaction goals and maintaining quality standards. Developed strong communication and problem-solving skills while managing team performance.
Education
Degrees, certifications, and relevant coursework
Western Governor’s University
Bachelor of Arts, Information Cybersecurity and Assurance
Grade: 3.2
Completed a Bachelor of Arts in Information Cybersecurity and Assurance, focusing on the principles of cybersecurity, risk management, and assurance practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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