At Walmart, I lead a $100 million annual sales operation with 350+ associates and multiple salaried leaders, accountable for financial performance, customer experience, merchandising, staffing, inventory, and execution. I've increased annual sales by $8 million, improved operating income by 75%, reduced shrink by 72 basis points, and raised customer satisfaction scores by 20%.
I've built leadership pipelines by promoting six associates into salaried roles and strengthened engagement through communication, recognition, coaching, and accountability. Across store management, operations management, and pharmacy reverse distribution, I bring disciplined inventory control, compliance, team development, and operational follow-through.
