Joe User
@joeuser10
Operations leader with 20+ years in retail management, driving P&L, workforce planning, and customer experience.
United StatesWhat I'm looking for
I’m an operations leader with 20+ years of progressively promoted retail management experience at Walmart, most recently overseeing a $176M annual sales volume supercenter with 500+ associates and 18 salaried managers. I’m known for owning results across budget, safety, and customer experience while building strong teams that deliver every day.
My core strengths are workforce planning and scheduling, hiring, training, and performance management—translating high-volume, in-person operational leadership into disciplined execution. I build and adjust coverage schedules to balance labor cost against customer demand and keep service levels and productivity on target.
I also partner cross-functionally on sales and profit planning, reporting, and operational strategy, with a focus on process improvement, inventory and shrink control, and retention. I’m especially motivated by opportunities that combine operational coordination with remote workforce management and continuous improvement.
Experience
Work history, roles, and key accomplishments
Directed full-store operations for a high-volume Walmart Supercenter, leading 17 salaried managers and 350+ associates. Set staffing plans and coverage schedules to meet service level and productivity targets while owning budget, safety, and customer experience outcomes.
Directed total store operations and partnered directly with the store manager on budgets, sales, and profit plans. Supported execution of store priorities across teams.
Supported the store manager in overseeing 13 salaried managers and 400+ associates across all departments. Assisted with store execution tied to sales, profit plans, and budgeting.
Managed multiple departments and owned hiring, training, and accountability for hourly associates. Helped drive day-to-day operational execution through people leadership and performance management.
Store Manager
Orscheln Farm and Home
Jun 2006 - Jun 2009 (3 years)
Owned sales and profit performance for the full store and supported training and retention of all employees.
Oversaw a 7,000 sq. ft. automotive department, managing sales plan and profit plan performance. Led departmental execution through operational and performance management.
Education
Degrees, certifications, and relevant coursework
Arkansas State GED Program
GED, General Educational Development (GED)
Earned a GED through the Arkansas State GED Program in Mountain Home, AR in 2001.
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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