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Tushar Jadhav

@tusharjadhav3

Hospitality CRM consultant at ASGSEmpactConsultingSolutionsPvt.Ltd., coordinating Guest 360° implementations and integrations.

India

Message

At ASGSEmpactConsultingSolutionsPvt.Ltd., I manage CRM, loyalty, and customer-experience projects for hospitality and healthcare clients. I coordinate hospitality CRM implementation activities, including Guest 360° and customer-data management.

I coordinate integrations with LeadSquared, IDS Next, PocketPOS, BlinkNet, and other technologies, alongside vendor selection, product demos, and implementation planning. I also support segmentation, lead management, retention initiatives, onboarding, user training, and UAT.

At AnantraSeaViewResort, I managed daily operations at a 20-room coastal boutique resort in South Goa. I handled reservations and guest services, including requests, complaints, and service recovery.

I supervised 12+ staff across rooms and restaurant departments and coordinated housekeeping, maintenance, and vendors. My earlier experience includes digital marketing, B2B lead generation, and virtual-assistant work supporting customer service, e-commerce, and research projects.

Experience

Work history, roles, and key accomplishments

Current

CRM & Hospitality Consultant

Current

ASGSEmpactConsultingSolutionsPvt.Ltd.

Jan 2025 - Present (1 year 9 months)

Manage CRM, loyalty and customer-experience projects for hospitality and healthcare clients. Lead CRM implementation, technology integrations, and process management activities.

CRM Customer Loyalty Customer Experience LeadSquared CRM IDSNext PocketPOS BlinkNet Vendor Selection UAT MIS Reporting Dashboarding Stakeholder Management

Digital Marketing Manager

AahaImpexPrivateLtd.

Jun 2024 - Sep 2025 (1 year 3 months)

Managed digital marketing and B2B lead-generation initiatives, including LinkedIn outreach, social media, SEO and content activities. Used LinkedIn Sales Navigator to identify prospects and coordinated lead-generation activity with sales stakeholders.

Digital Marketing B2B Lead Generation LinkedIn Outreach Social Media SEO Content Marketing LinkedIn Sales Navigator

Digital Marketing Executive

ReliservSolution

Mar 2023 - Jun 2024 (1 year 3 months)

Managed social media, SEO, digital campaigns and online engagement activities. Managed a monthly advertising budget of approximately INR 20,000–25,000 and monitored campaign performance and lead quality.

Social Media SEO Digital Campaigns Online Engagement Budget Management Campaign Performance Monitoring

Digital Marketing Executive

HopelandHealthcare

Mar 2022 - Feb 2023 (11 months)

Managed social media presence, online reputation, audience engagement and lead-generation activities for the organization and clients.

Social Media Online Reputation Management Audience Engagement Lead Generation

Virtual Assistant / Internet Researcher / Client Support / Freelancer

AssistantRock

Mar 2022 - Feb 2023 (11 months)

Managed a team of 3–4 virtual assistants, web designers and developers, including task coordination, training and quality assurance. Supported customer service, e-commerce operations, web research, WordPress and project delivery for freelance clients.

Virtual Assistant Team Management Customer Service Ecommerce Inventory Management Web Research WordPress Boolean Research Data Building Project Delivery

Resort Manager

AnantraSeaViewResort

Jan 2016 - Dec 2022 (6 years 11 months)

Managed day-to-day operations of a 20-room coastal boutique resort in South Goa, ensuring smooth operations and guest satisfaction. Supervised and led 12+ staff across rooms and restaurant departments.