Turatsinze Denis
@turatsinzedenis
Digital Marketing & Brand Specialist with 4+ years driving social media growth, content strategy, and customer engagement.
What I'm looking for
I’m a creative, customer-centric Digital Marketing Specialist with over 4 years of experience building brand visibility through multi-channel social media management, end-to-end content creation, and promotional campaign execution. I bring a brand-focused approach shaped by real customer care experience, helping me respond professionally, quickly, and confidently online.
At Solektra Rwanda Ltd, I managed and optimized corporate social media platforms to enhance visibility and audience engagement. I develop visual marketing content with Canva, edit short-form videos with CapCut, conceptualize monthly campaign themes, draft creative scripts, and coordinate shoots to showcase company assets. I also monitor digital analytics, track campaign performance, and deliver regular activity reports for management.
Beyond content, I proactively engage with online inquiries, comments, and direct messages—converting digital leads into active customers and strengthening community management. I’m bilingual in English and Kinyarwanda, and I’m excited to support commercial growth across accommodation, events, and wellness by aligning brand voice, guest relations, and market insights.
Experience
Work history, roles, and key accomplishments
Digital Marketer & Social Media Manager
Solektra Rwanda Ltd
Jan 2022 - Present (4 years 6 months)
Managed and optimized corporate social media platforms, enhancing online visibility and audience engagement. Created promotional visual content and short-form videos, executed monthly campaign themes, and engaged with inquiries to convert digital leads into customers.
Call Center Agent / Customer Care Representative
Solektra Rwanda Ltd
Jan 2021 - Dec 2022 (1 year 11 months)
Resolved complex customer inquiries with professionalism and empathy while maintaining high service standards. Used customer feedback to identify market trends and supported brand reputation by addressing technical issues and sustaining consistent communication.
Education
Degrees, certifications, and relevant coursework
University of Rwanda
Bachelor’s Degree in Marketing, Marketing
Activities and societies: Focus areas: Consumer Behavior, Market Research, Digital Communications.
Earned a bachelor's degree in Marketing with focus areas in consumer behavior, market research, and digital communications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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