Tuma User
@tumauser
I am a customer-focused airport operations and public administration professional with hands-on aviation experience.
TanzaniaWhat I'm looking for
I am an aviation and public administration professional trained in basic airport operations and public administration, with hands-on field experience across airport authorities and civil aviation organizations. I specialize in customer-facing operations, flight information management, and administrative support.
During placements at airport and civil aviation institutions, I managed flight information displays, updated schedules, logged aircraft movements in RVSM via Microsoft Excel, and handled passenger queries and complaints. I prepared payment bills, recorded travel documents, and maintained accurate records of calls and correspondence.
I also supported SACCO operations including loan monitoring, meeting organization, data entry, and report writing, and worked in garment quality control measuring and inspecting finished goods. I bring integrity, teamwork, strong communication, and a constant eagerness to learn, seeking roles where I can contribute operationally and grow professionally in aviation or administrative teams.
Experience
Work history, roles, and key accomplishments
SACCOS Administrative Trainee
Tanzania Civil Aviation Authority
Provided administrative support to TCAA SACCOS by filing, assisting members, monitoring loan repayments, organizing meetings, and entering data into SACCO systems to maintain financial records.
Garment Quality Inspector
Tanzania Took Garments Co Limited
Performed garment quality checks and measured sizes using tape measures to ensure products met specifications and reduce defects.
Administrative Trainee
Tanzania Civil Aviation Authority
Supported administrative operations by recording air travel tickets, preparing payment bills, and managing correspondence to improve record accuracy and processing efficiency.
Airport Operations Trainee
Tanzania Airport Authority
Performed customer-facing airport operations tasks including updating flight information displays, handling passenger queries, and recording complaints to improve information accuracy and passenger service.
Aviation Data Volunteer
Tanzania Civil Aviation Authority
Entered and maintained aircraft movement data in RVSM using Microsoft Excel and managed movement strips to ensure accurate operational records.
Education
Degrees, certifications, and relevant coursework
Civil Aviation Training College (CATC)
Certificate in Basic Airport Operations, Airport Operations
2022 - 2023
Certificate in Basic Airport Operations from Civil Aviation Training College (CATC) completed 2022–2023.
Tanzania Public Service College (TPSC)
Diploma in Public Administration, Public Administration
2017 - 2018
Diploma in Public Administration from Tanzania Public Service College (TPSC) completed 2017–2018.
Tanzania Public Service College (TPSC)
Technical Certificate in Public Administration, Public Administration
2016 - 2017
Technical Certificate in Public Administration from Tanzania Public Service College (TPSC) completed 2016–2017.
Tanzania Public Service College (TPSC)
Basic Technical Certificate in Public Administration, Public Administration
2015 - 2016
Basic Technical Certificate in Public Administration from Tanzania Public Service College (TPSC) completed 2015–2016.
MBONEA Secondary School
Secondary School Certificate, Secondary Education
2011 - 2014
Secondary School Certificate from MBONEA Secondary School completed 2011–2014.
MAPAMBANO Primary School
Primary School Certificate, Primary Education
2003 - 2010
Primary School Certificate from MAPAMBANO Primary School completed 2003–2010.
Tech stack
Software and tools used professionally
Availability
Location
TanzaniaAuthorized to work in
Job categories
Skills
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