I am seeking a job that values hard work and provides opportunities for professional growth. I am particularly interested in roles that allow me to utilize my communication and analytical skills. I am adaptable and have a strong background in law. I am eager to contribute to a company's success and be entrusted with responsibilities and challenges.
TS
Open to opportunities
Tsholofelo Seribishane
@tsholofeloseribishan
Experienced professional seeking opportunities to enhance skills and contribute to organizational su
South AfricaWhat I'm looking for
I am Tsholofelo Seribishane, a highly motivated and dedicated individual with a strong background in law. I completed my Grade 12 education at Phomolong Secondary School in 2012 and I am currently pursuing a Bachelor of Laws (LLB) degree at the University of South Africa.
During my professional journey, I have gained valuable experience in various roles. At The Buddi Group, I worked as a Pre-sales Representative, generating leads and providing excellent customer service. At Smollan Financial Services, I served as a Quality Assessor and Administrator, ensuring efficiency and training new agents. I further honed my skills as a Quality Analyst and Administrator at CDA Solutions, where I monitored performance and led collaboration meetings. Additionally, I have experience as a Receptionist at Hambanathi Vehicle Rental, where I excelled in greeting visitors and managing calls.
Experience
HR
Receptionist
Hambanathi Vehicle Rental
Sep 2023 - Oct 2023 (1 month)
Greeted visitors. Transferred calls as necessary. Took and ensured messages are passed to the appropriate staff member in time.
CS
Quality Analyst and Administrator
CDA Solutions
Oct 2022 - Sep 2023 (11 months)
Monitored consultants efficiencies and used evaluation systems to capture daily performance. Checked consultants scripts and the insights from customers interactions. Assisted Administrator with FIAS supervisory process monthly. Monitored the telephone etiquette of sales agents. Developed and improved knowledge of product and call center performance. Organized teams meeting and led collaboration m
SS
Quality Assessor and Administrator
Smollan Financials Services
Feb 2021 - Oct 2022 (1 year 8 months)
Monitored consultants efficiencies. Checked consultants scripts. Assisted Administrator with FIAS supervisory process. Coached and trained new employed agents. Monitored the telephone etiquette of sales agents. Ensured the support for the agents to meet customers' needs and address feedback effectively.
TG
Pre-sales Representative
The Buddi Group
Feb 2020 - Feb 2021 (1 year)
Generated leads for Clientele, First For Woman and Auto and General. Handled outbound calls to potential clients. Offered customer service to clients who took the covers. Activated Netstar Tracking. Did applications and booking tracking units fitments. Captured clients details from CRM to Netstar profile.
Tech stack
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Availability
Open to opportunities
Location
South AfricaAuthorized to work in
Job categories
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