Troya M
@troyam
Fraud Analyst specializing in transaction monitoring, identity verification, and KYC/AML risk reduction.
United StatesWhat I'm looking for
I’m a fraud professional with 6+ years of experience detecting, investigating, and preventing financial and transactional fraud across fintech, banking, and digital marketplace platforms. I focus on transaction monitoring, identity verification, and fraud case management to strengthen fraud prevention controls.
Most recently at Goldman Sachs–GreenSky, I conducted identity verification using IntelliCheck and iDology to process and activate loan applications with compliance and accuracy. I investigated suspicious applications through TLOxp and LexisNexis, applying KYC protocols to identify and mitigate fraud risks, while documenting findings for accurate record-keeping.
Earlier at Grubhub and Chase, I monitored 50+ daily fraud alerts, analyzed high-risk transactions through behavioral patterns and account data, and helped prevent promotion abuse and concessions fraud. I also collaborated with legal, compliance, operations, and customer support to resolve incidents, escalate emerging fraud trends, and support improvements through fraud trends analysis and reporting.
Experience
Work history, roles, and key accomplishments
Fraud Analyst
Goldman Sachs - Greensky
Feb 2024 - Mar 2026 (2 years 1 month)
Conducted identity verification for loan applications using IntelliCheck and iDology, ensuring compliant and accurate onboarding. Investigated suspicious applications with TLOxp and LexisNexis and documented case findings while partnering with legal and compliance to reduce fraud and improve customer disclosure practices.
Monitored 50+ daily fraud alerts to detect suspicious orders, payment fraud, account takeovers, and platform abuse, then investigated high-risk transactions using customer behavior and account data. Blocked fraudulent orders and restricted compromised accounts to reduce chargebacks and financial loss, documenting outcomes for fraud reporting and analytics.
Fraud Prevention Specialist
Chase
Jul 2017 - Feb 2019 (1 year 7 months)
Investigated and resolved suspected credit card application fraud, transaction alerts, and credit disputes to protect account security. Educated customers on identity protection over the phone and applied fraud-risk, identity-theft, and BSA/AML concepts to support regulatory-compliant fraud prevention initiatives.
Education
Degrees, certifications, and relevant coursework
Pinnacle Charter High School
High School Diploma, High School
Earned a High School Diploma from Pinnacle Charter High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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