At Starbucks Vietnam - Viet Ideas Food & Beverage Co., Ltd., I provide attentive customer care and recommend new products and promotional programs to support store sales targets. I also manage inventory levels and monitor beverage ingredients.
As a Teaching Assistant at Globalize Our Education, I supported teachers with instruction and classroom management. I monitored students' progress, graded homework, provided tutoring, and communicated with parents about academic progress.
At Moonie English, I managed attendance records, schedules, teaching materials, and class operations. I also supervised learning performance, addressed queries, and motivated students to maintain score goals.
As a volunteer Translator & Content Editor for I Everest You - TXT Vietnamese Fanpage, I translated English articles, interviews, and subtitled videos into Vietnamese, then edited content for a community of over 40,000 followers.

