nam tran
@namtran1
I support customers and learners through bilingual communication, tutoring, and remote administrative work.
VietnamWhat I'm looking for
I've recruited and supported more than 200 students at Simple English Center in Hanoi, while contributing to marketing events that increased official website traffic by 30%.
I handle customer inquiries and complaints with a focus on service quality, maintaining customer satisfaction above 90%.
As a one-on-one tutor, I've delivered over 300 teaching hours, designed personalized lesson plans, and helped improve average student test scores from 6 to 8+ in one semester. I'm studying Commercial Business at National Economics University and bring Vietnamese-English communication skills, including an IELTS 7.5 score.
Experience
Work history, roles, and key accomplishments
Salesperson
Simple English Center
Jan 2025 - Jan 2026 (1 year)
Recruited and supported over 200 students, participated in marketing events, and resolved customer inquiries with a satisfaction rate above 90%.
One-on-One Tutor
Self Employed
Jan 2024 - Jan 2025 (1 year)
Delivered personalized tutoring sessions for over 300 hours, improving students' test scores from 6 to 8+ within a semester.
Education
Degrees, certifications, and relevant coursework
National Economics University
Bachelor of Business Administration, Commercial Business
2024 -
Grade: 3.76/4
Activities and societies: Won Third Prize in the National Economics University (NEU) Research Challenge (2024).
Pursuing a degree in Commercial Business with a GPA of 3.76/4. Won Third Prize in the NEU Research Challenge (2024).
Tech stack
Software and tools used professionally
Availability
Location
VietnamAuthorized to work in
Job categories
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