Ngọc Hiếu Dương

Delivered high-quality English classes for young learners, developed interactive lesson plans and materials, and assessed student progress. Trained and mentored new teaching staff, observed classes, and conducted professional development workshops.

Taught Canadian-standard English immersion programs for young learners aged 2-6, focusing on natural language acquisition and holistic development. Mentored new teachers, collaborated with expat teachers, and coordinated bilingual school events.

Participated in summer volunteer programs and forest restoration projects, supporting event organization, administrative tasks, and team coordination.

Supported the Sales Director in daily operations, bilingual correspondence, and task tracking. Prepared and reviewed sales contracts, coordinated with warehouse and logistics teams, and compiled periodic reports using MS Office.

Managed company fanpage and visual content, handled studio rental records, quotations, contracts, and project files. Provided contract translation and bilingual liaison between the Director and international partners.

Welcomed foreign and local clients, translated apartment lease agreements, processed quotations and contracts, and managed document archiving. Coordinated cross-departmentally to ensure smooth front-desk operations.

Completed a 120-hour TESOL certificate program.

Completed a Teaching Certificate for Primary School English Teachers.

Developed strong communication, teamwork, leadership, organizational, and interpersonal skills through academic projects, educational activities, and youth leadership programs.