Trinnity Whitley
@trinnitywhitley
Administrative professional at Gateway Community & Technical College supporting 10+ advisors and coordinating advising for 500+ students each semester.
United StatesWhat I'm looking for
At Gateway Community & Technical College, I support the Professional Advising team for the Manufacturing and Technology Division. I manage enrollment communications for more than 500 students each semester and schedule nearly 40 weekly appointments.
I coordinate student access to institutional resources and maintain advising records in line with documentation standards. I also provide front-line assistance, route inquiries, and support divisional inbox and scheduling workflows.
Earlier, I was an Assistant General Manager at Domino’s and a Lead Teacher at The Learning Experience. Those roles included shift operations, financial reporting, classroom planning, and customer service.
Experience
Work history, roles, and key accomplishments
Assistant to Professional Advisor
Gateway Community & Technical College
Aug 2024 - Present (2 years 3 months)
Supporting a team of 10 advisors by managing enrollment communications for over 500 students each semester. Scheduling nearly 40 weekly appointments and coordinating student access to institutional resources.
Supervised opening and night shifts of up to 15 staff members to ensure operational efficiency. Resolved customer concerns and completed nightly financial reports and bank deposits.
Lead Teacher
The Learning Experience
Mar 2021 - May 2023 (2 years 2 months)
Managed a classroom of up to 25 students while delivering structured early-learning curriculum. Fostered a positive environment that improved student engagement by 30% with bulletin boards.
Served more than 100 customers per shift, ensuring a positive service experience. Resolved nearly 10 customer issues each shift and consistently achieved high performance in customer satisfaction scores.
Education
Degrees, certifications, and relevant coursework
Gateway Community and Technical College
Associate's Degree, Art
2024 -
Pursuing an Associate's in Art Degree with an expected graduation in May 2026.
Northern Kentucky University
Bachelor's Degree, Business Marketing
Pursuing a Bachelor's Degree in Business Marketing with an expected graduation in 2027.
Bluegrass Community and Technical College
Certificate, Social Media Marketing
Completed a Social Media Marketing Certificate in May 2025.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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