Trinity Seigman
@trinityseigman
Customer-focused hospitality professional with digital media and design skills.
What I'm looking for
I build strong guest experiences through attentive, detail-oriented service—keeping dining and bar areas clean, following company standards, and resolving concerns calmly while working under pressure. I’ve supported customers with seating, reservations, and takeout duties while maintaining a positive, collaborative environment.
Across retail and fulfillment, I’ve delivered reliable, accurate support by helping customers find products, processing online orders in person and over the phone, and maintaining store cleanliness through restocking and merchandising projects. At the warehouse, I packaged items for safe travel, processed returns, fulfilled customer orders, and ensured products were in the correct locations.
I also bring digital journalism and media training, with hands-on experience using tools like Microsoft Office, Google Analytics, and web/graphic design platforms including Wix and Canva (plus Adobe Photoshop and Illustrator). I’m motivated to keep learning and to contribute both customer service excellence and practical digital skills to the team.
Experience
Work history, roles, and key accomplishments
Server and Bartender
Applebee's Grill & Bar
Aug 2025 - Present (11 months)
Serves guests and supports bar and dining operations, including hostess/to-go duties, reservations, and customer service under company standards. Assists with kitchen tasks when needed and follows liquor laws.
Bookseller
Barnes & Noble
Sep 2024 - Jun 2025 (9 months)
Assisted customers with finding books, processed online orders by phone and in person, and supported store operations including shelving, restocking, and merchandising displays.
Server
Arooga's Grille House & Sports Bar
Mar 2023 - Jun 2024 (1 year 3 months)
Provided product and consumer information to address customer concerns, supported dining-area cleanliness, and assisted with hostess and takeout duties, including reservations.
Fulfilled customer orders by locating items in the warehouse, packaging products for safe travel, and processing returned items when they met criteria. Restocked shipments and ensured order accuracy by locating missing items.
Education
Degrees, certifications, and relevant coursework
Pennsylvania State University, World Campus
Bachelor of Arts in Communication, Digital Journalism and Media
2020 -
Bachelor of Arts in Communication with a major focus in Digital Journalism and Media, started in August 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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