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Trinh Trinh

@trinhtrinh

QA Lead at KMS Technology, leading testing for Elsevier’s Sherpath AI and introducing workflows that save 8+ hours per sprint.

Vietnam

Message

At KMS Technology, I lead QA for Elsevier’s Sherpath AI, owning the manual and exploratory testing strategy for an AI-powered EdTech assistant with non-deterministic output. I introduced AI-assisted QA workflows for test case generation and reporting, saving 8+ hours per sprint.

For Optima Tech’s mobile banking project, I built a Selenium and Postman automation framework across three core modules, cutting regression testing time by 40% per environment. Across my work, I’ve developed test strategies, clarified acceptance criteria, and coached teams on pragmatic automation adoption.

Experience

Work history, roles, and key accomplishments

Current

QA Lead

Current

KMS Technology

Apr 2022 - Present (4 years 6 months)

Owns manual and exploratory testing strategy for an AI-powered EdTech assistant, leads QA board management for a 15-person team, and established protocols to reduce requirement ambiguity and cut onboarding time by 50%.

Manual Testing Exploratory testing Test Strategy QA Leadership AI Assisted QA Claude Jira Confluence TestRail

Test Lead & Scrum Master

KMS Technology

Feb 2023 - Apr 2024 (1 year 2 months)

Built a Selenium (Java, TestNG) and Postman automation framework across 3 core mobile banking modules, cutting regression testing time by 40% per environment. Defined test strategy and coached a 37-person team on automation adoption.

Selenium Java TestNG Postman Testing Automation Test Strategy Scrum Agile Coaching

Test Lead / QA Lead

KMS Technology

Apr 2022 - Jan 2023 (9 months)

Built and led execution of a Katalon automation framework for ACB Mobile Banking, coached junior testers, and defined manual test plans for OCB Pricing Valuation System and ACB Auto Debit Insurance Premium.

Katalon Studio Testing Automation Manual Testing Test Planning Defect Root Cause Analysis Coaching

Senior Quality Control Engineer

DXC Technology

May 2018 - Apr 2022 (3 years 11 months)

Partnered with onshore PO/BA to gather and refine requirements for a 14-person team, mentored the testing team, and drove product quality enhancements.

Requirements Gathering Mentorship Quality Assurance Test Strategy

Senior Quality Control Engineer

CSC Technology

Mar 2010 - May 2018 (8 years 2 months)

Led WCAG accessibility testing for Emirates, defined test strategy for Ford UK CRM, and managed test strategy and delivery across QBE Insurance, CBA Australia / TYME Bank, and Port Community System.