Trung Tran Quoc

Manage multiple QA projects within Scrum, designed and executed test cases for AI-driven chatbots and Power Apps workflows, and performed integration testing across Web, Mobile, API and enterprise systems to ensure release readiness.

Participated in Scrum ceremonies and contributed to regression and production testing across Web, Mobile and API platforms, stabilizing the project and improving QA processes to accelerate critical bug resolution.

Led QA activities including regression, production testing and knowledge sharing; guided junior QA, executed API and integration tests, and documented features in Confluence to improve release quality.

Collaborated with overseas product teams to define and automate Web and Mobile test cases in Java, integrated Shift Left testing practices, and executed API validation using Postman to support feature branches and releases.

Defined test plans and executed functional and integration testing for web applications in a Scrum team, prepared test data/configurations, and collaborated with product and development to refine requirements.

Tested mobile banking applications on Android and iOS, prepared test environments and data, coordinated with vendors for go-live activities, and enhanced requirements in collaboration with BAs and UX designers.

Conducted functional, integration and non-functional testing for Web and API applications, prepared test environments and collaborated with stakeholders to assess risks and ensure software quality.

Participated in Scrum events, reviewed product design documentation, maintained test procedures aligned to releases, and collaborated with product and engineers to recommend design improvements.

Executed test plans for desktop gaming applications, reported detailed bugs, tracked test coverage and mentored new team members under guidance of senior testers.

Completed a Bachelor of Science in Applied Computer Science at Troy University Vietnam Campus between 2008 and 2012.