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Trilok J Pandya

@trilokjpandya

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Release Manager at ethithcsinfotech.com who delivered a pharma POS release that increased customer engagement by 30%.

India

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At ethithcsinfotech.com, I owned end-to-end releases for pharma POS software and hardware, from planning through deployment and post-release monitoring. One integrated POS release with embedded analytics increased customer engagement by 30% and enabled real-time sales insights.

At indylogix.com, I led releases for a cloud marketing automation migration that reduced campaign execution time by 30%. I also managed releases for an e-commerce platform whose integrated analytics increased customer engagement by 40%.

At TeroTAM, I managed the release lifecycle for TeroTAM CMMS across more than 20 client implementations and coordinated with US-based leadership. I delivered 95% of releases on time and within budget using Agile and Scrum practices.

Earlier, I coordinated healthcare product releases for 60+ US clients at hhaexchange.com and supported HIPAA-compliant integrations. My background also includes BFSI/Fintech, pharma, MarTech, engineering products, and software development, supported by PMP and CSM certifications.

Experience

Work history, roles, and key accomplishments

Project Manager – Release & Delivery

Ethithcsinfotech

Mar 2025 - Jul 2026 (1 year 4 months)

Owned the end-to-end release lifecycle for pharma POS software and hardware releases, ensuring on-time, within-budget delivery. Coordinated release readiness across Product, Engineering and QA teams, and implemented governance and compliance frameworks.

Project Manager – Release & Delivery

Indylogix

Feb 2024 - Nov 2024 (9 months)

Led release management for migration to a cloud-based marketing automation platform, reducing campaign execution time by 30%. Managed release planning and execution for a high-traffic e-commerce platform, increasing customer engagement by 40%.

Project Manager – Release & Delivery

TeroTAM

Aug 2022 - May 2023 (9 months)

Managed the complete release lifecycle for TeroTAM CMMS across 20+ client implementations, coordinating planning through deployment with the US-based leadership team. Led cross-functional teams of 30+ through sprint planning and release execution, increasing client maintenance efficiency by 30%.

Release Management Program Management Agile Scrum Jira Microsoft Project Trello Confluence Azure DevOps Slack Zoom CMMS C#.NET ASP.NET SQL Server Azure Deployment SSRS SSIS Power BI REST APIs

Head of Delivery – Release Management

D2K Technologies

Apr 2022 - Sep 2022 (5 months)

Directed release management for 5+ BFSI/FinTech engagements with leading Indian banks, coordinating Finacle module releases. Led a team of 35+ across Core Banking, Treasury and Payment Gateway release cycles, increasing client retention by 25%.

Sr. Software Engineer – Product Dev. & Release Mgmt.

HHAeXchange

Apr 2017 - Apr 2022 (5 years)

Led planning, release and post-release support of core software modules (Payers, Patients, Caregivers), coordinating releases for 60+ clients across the USA. Partnered with QA on release readiness, ensuring 100% test coverage and maintaining 99.9% system uptime post-release.

Release Management Program Management Agile Scrum Jira Microsoft Project Trello Confluence Azure DevOps Slack Zoom HIPAA C#.NET ASP.NET SQL Server Azure Deployment SSRS SSIS Power BI REST APIs

Sr. Consultant – Product Dev. & Delivery

Radyne

Apr 2014 - Apr 2017 (3 years)

Coordinated cross-functional release teams across India and the USA to deliver high-performance induction heating system releases. Directed planning of manual, semi- and fully automated solution releases, reducing downtime by 25% and improving delivery timelines by 20%.

Release Management Program Management Agile Scrum Jira Microsoft Project Trello Confluence Azure DevOps Slack Zoom C#.NET ASP.NET SQL Server Azure Deployment SSRS SSIS Power BI REST APIs

Sr. Software Engineer – Product Dev. & Release

Advantmed

Jul 2011 - Apr 2014 (2 years 9 months)

Developed and released Medical Reports, EMR, PHI Data and User Control modules, ensuring HIPAA-compliant releases. Reduced issue resolution time by 30% through close release coordination with Operations and Support teams.