At Amazon, I identified gaps in how Kindle Vella compliance status was tracked across MENA territories and implemented system flag integration in CRM to improve visibility and reduce processing time.
I also resolved inconsistencies between paperback and ebook title verification by removing redundant decision boxes in CRM . As a pilot team member for the PIR assessment program, I developed its Standard Operating Procedures documentation.
At Springer, I managed editorial workflows for academic publications and standardized production processes across formats. Earlier, at JN IMPEX, I optimized inventory processes and established systematic stock controls.
