@tonyanguiano
Implementation Specialist at Julia Toke Consulting configuring HubSpot and performing QA on websites, blogs, and digital content.
United StatesAt Julia Toke Consulting, I configure and support HubSpot implementations, including system setup, QA testing, and issue resolution. I also check websites, blogs, and digital content for functionality and accuracy.
At Mazzella Companies, I resolved Tier 1 and Tier 2 support tickets and troubleshot hardware, software, and network issues. I managed device provisioning and led onboarding sessions for new employees.
Work history, roles, and key accomplishments
Julia Toke Consulting
May 2022 - Present (4 years 5 months)
Configure and support HubSpot implementations, including system setup, QA testing, and issue resolution. Perform quality assurance on websites and digital content, collaborate with cross-functional teams, and analyze data to support client objectives.
Mazzella Companies
Jul 2009 - Apr 2022 (12 years 9 months)
Resolved 30-50+ Tier 1 and Tier 2 support tickets weekly, troubleshooting hardware, software, and network issues. Managed device provisioning, led onboarding sessions, and maintained documentation of support processes.
Degrees, certifications, and relevant coursework
Associate of Science, Computer Science/Network Systems
Associate of Science in Computer Science/Network Systems from ITT Technical Institute, completed in December 2008.
HubSpot Social Media Marketing Certification, Marketing
Completed HubSpot Social Media Marketing Certification and HubSpot Inbound Certification.
HubSpot Inbound Certification, Inbound Marketing
Completed HubSpot Inbound Certification.
Software and tools used professionally
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