Open to opportunities

Tomeewa User

@tomeewauser

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Business Development and Product leader driving revenue growth, retention, and customer-centric product outcomes.

Nigeria

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What I'm looking for

I seek a cross-functional, customer-focused role where I can drive revenue growth, product adoption, and retention while collaborating with Product and Engineering in an agile environment.

I am a versatile Business Development Manager and Product Manager with over four years of experience delivering user-focused solutions across SaaS, IoT, and enterprise technology landscapes. I combine business acumen with technical understanding to convert leads into closed revenue and improve operations.

I have led strategic partnerships, bid processes, and major client acquisitions — including securing an FMCG deal with Guinness — and driven customer success initiatives that reduced onboarding time by 70% and achieved a 100% renewal rate in the first year.

I collaborate closely with Product, Engineering, and Operations teams in agile environments, using tools like HubSpot, Notion, Jira, Productboard, Freshdesk, and Figma to translate customer feedback into product improvements and measurable revenue growth.

Experience

Work history, roles, and key accomplishments

Current

Senior Business Development Manager

Current

Figorr

Jan 2025 - Present (9 months)

Drove strategic partnerships and business development initiatives that increased active accounts by 60% and closed landmark enterprise deals (including Guinness) to open new market opportunities, while leading cross-functional agile efforts to align product and commercial objectives.

Business Development Strategic Partnerships Contract Negotiation Stakeholder Management Agile Collaboration HubSpot Pipeline Development

Business Development Manager

Dharma

Jan 2024 - Jan 2025 (1 year)

Spearheaded Dharma’s West Africa entry, securing $500K+ in contracts and growing regional footprint 40% in 9 months while increasing regional revenue 35% YoY through targeted market strategies and cross-cultural coordination with UAE headquarters.

Sales Strategy Client Acquisition Revenue Growth Market Research Cross Cultural Communication Pipeline Development Contract Negotiation

Global Customer Success Manager

Figorr

Jan 2023 - Jan 2025 (2 years)

Managed end-to-end onboarding and post-sales for East and West Africa, reducing onboarding time by 70%, driving feature improvements that increased user satisfaction 70%, and achieving a 100% renewal rate with 0% churn in the first year.

Customer Success Onboarding Product Feedback Jira Productboard HubSpot Notion

Business Development Manager

Remoteli

Jan 2023 - Jan 2024 (1 year)

Led client acquisition and retention across West Africa and the UK, closing high-value deals that increased revenue 20% and maintaining a 90%+ retention rate through targeted research and relationship management.

Client Acquisition Retention Strategy Market Research Account Management CRM Revenue Growth

Client Relationship & Technical Support Associate

Figorr

Jan 2022 - Jan 2023 (1 year)

Provided technical support for IoT cold-chain systems with 99% uptime, built Figma-based demos and dashboards that improved partner engagement, and led cross-functional efforts that reduced complaint volume by 40%.