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Tingyee Rachel Wu

@tingyeerachelwu

Operations professional pivoting to QA / production in gaming.

United States
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What I'm looking for

I want a QA or production assistant role in gaming where I can apply process coordination, attention to detail, and cross-team communication to support product quality and growth.

I am a versatile, detail-oriented operations and administration professional transitioning into QA and production roles in the gaming industry. I combine cross-functional collaboration, process coordination, and strong cross-cultural communication to deliver reliable results.

My background includes logistics operations managing high-volume domestic and international shipments, administrative support, and curriculum design as an English teacher. I led the design and implementation of an integrated shipment tracking system, improving visibility and coordination across customers and internal teams.

As an educator, I adapted communication and teaching methods to diverse learners, co-designed lessons with local staff, and facilitated international exchanges to promote engagement and project-based learning. These experiences strengthened my ability to communicate clearly, manage timelines, and troubleshoot in dynamic environments.

I am seeking a QA or production assistant position where I can apply my process-driven mindset, attention to detail, and passion for gaming and interactive media to support high-quality deliverables and cross-team collaboration.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SS

Shinjuku Japanese Language School

Language Study, Japanese Language

2022 - 2023

Studied Japanese language at Shinjuku Japanese Language School from April 2022 to March 2023.

Yonsei University logoYU

Yonsei University

Exchange Program, International/Exchange Studies

2016 - 2017

Participated in a foreign exchange program at Yonsei University from August 2016 to August 2017.

University of Utah, David Eccles School of Business logoUB

University of Utah, David Eccles School of Business

Bachelor of Science, Business Administration

2018 -

Completed coursework for a Bachelor of Science in Business Administration beginning in August 2018.

Tech stack

Software and tools used professionally

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Tingyee Rachel Wu - English Teacher - Mike’s English School | Himalayas