Timothy Dixon

Delivered exceptional customer service while managing guest check-in and check-out processes in a fast-paced hospitality environment. Maintained accurate reservation records and resolved guest concerns to ensure high satisfaction.

Conducted payroll investigations involving historical employee records and retirement contribution data spanning multiple decades. Analyzed and reconciled payroll information using Excel and payroll systems to identify discrepancies and ensure compliance.

Processed payroll and leave transactions for a workforce of more than 12,000 employees. Administered annual leave, parental leave, personal leave, and long service leave requests while ensuring accurate payroll adjustments.

Supported payroll, human resources, and recruitment functions within a high-volume environment. Screened resumes, coordinated candidate communications, and assisted recruitment activities while maintaining confidential employee documentation.

Maintained confidential employee records and HR documentation in accordance with organizational policies. Processed employee transfer requests and calculated long service leave entitlements for more than 500 employees.

Investigated and resolved payroll discrepancies for employees across multiple departments. Calculated payroll adjustments including overtime, allowances, deductions, and bonuses while ensuring compliance with payroll regulations.

Investigated employee overpayments and prepared recovery documentation. Calculated leave entitlements and processed deductions, direct deposits, garnishments, and other payroll adjustments while conducting visa checks and onboarding activities.

Screened and evaluated candidate applications against position requirements. Drafted and posted job advertisements across multiple vacancies and coordinated onboarding activities and pre-employment documentation.

Earned a High School Diploma from South Central High School in Winterville, North Carolina.