Looking for a job

Timofei Erokhin

@timofeierokhin

I build and scale API-driven fintech, CRM, and transactional products that improve conversion and operational efficiency.

Cyprus

Message

What I'm looking for

I'm looking to own and scale complex fintech, SaaS, CRM, or transactional products, particularly where API integrations, workflow design, conversion, and operational efficiency drive measurable outcomes.

I've built and scaled transactional products across fintech, CRM, SaaS, e-commerce, and digital platforms for Markets CRM, Spotware Systems, Ozon, Auchan, Domino’s Pizza, and Avant Digital Agency.

At Markets CRM, I redesigned multi-brand CRM architecture, transaction models, and VoIP workflows, improving processing efficiency by 30% and agent speed by 20%. I also integrated external KYC onboarding, increasing verified-user conversion by 16%, and delivered Click2Call, IP whitelist, and 2FA capabilities.

At Spotware Systems, I launched a cross-platform referral product that increased live account conversion by 7% in three months, built an OpenAPI developer portal supporting 2,000+ products, and improved localization release speed by 20%.

Experience

Work history, roles, and key accomplishments

Current

Product Manager

Current

Markets CRM

Jan 2025 - Present (1 year 8 months)

Redesigned multi-brand CRM architecture and optimized VoIP workflows, increasing agent processing speed by 20%. Integrated onboarding flows with external KYC provider, increasing verified user conversion by 16%.

CRM VoIP KYC Transaction Processing Security 2FA IP Whitelisting Click To Call

Product Manager

Spotware Systems

Oct 2022 - Dec 2024 (2 years 2 months)

Built and launched cross-platform referral product for introducing brokers, increasing live account conversion by 7% in 3 months. Implemented email A/B testing framework and executed 10+ experiments, increasing email open rate by 4%.

Product Management Referral Programs A B Testing Email Marketing Localization OpenAPI DevPortal Platform Reliability

System Analyst

Ozon

Aug 2021 - Oct 2022 (1 year 2 months)

Built product documentation from scratch for seller analytics domain, structuring 5 microservices and their interactions. Delivered 2 seller analytics features, increasing MAU of the product area by 7%.

Product documentation Microservices Analytics PRD文档撰写 Cross Functional Collaboration Messaging Cost Reduction

Project Manager

Auchan & Domino's Pizza & Avant Digital Agency

Jul 2017 - Aug 2021 (4 years 1 month)

Optimized incident management processes and integrated support teams into operational workflows, improving delivery efficiency in category management systems by 20%. Led vendor selection for planning system replacement, designing scoring model and coordinating integration between internal and external teams.

Project Management Incident Management Vendor Selection Marketing Automation Customer Databases Retention