At TransMilenio S.A., I handled user guidance, service requests, and information administration using CRM and TDOC. I tracked PQRS and supported document management and information consolidation.
In a family business, I participated in inventory tracking, purchasing, sales, and supply management, as well as recording operations and supporting administrative and operational processes.
I’m a Business Management Technologist from SENA, with training in administrative assistance and workplace health and safety. I use Excel to organize databases and Word for APA 7 formatting and document management.
