At Charleys Cheesesteaks and Wings, I oversee restaurant operations, from service and inventory to budgeting and P&L performance. I also work to maintain quality, efficiency, and compliance with company policies and health and safety regulations.
I previously supported customers at Valor Intelligent Processing with corporate payment solutions, accounts payable automation, virtual cards, and expense management services. I also helped customers with fleet and international payment services and documented interactions while following established processes.
At Genpact and Chime Solutions, I responded to customer questions, reviewed accounts, and followed security and compliance procedures. I also served as a product knowledge specialist and helped troubleshoot customer issues.
Earlier, I worked as a Senior Personal Banker at First Convenience/National Bank, processing transactions and explaining bank services to customers. My other experience includes fulfillment work at Amazon.com, retail sales at Ross Dress For Less, and cashier and crew duties at McDonald's.

