Tiffany Jacobs
@tiffanyjacobs
Revenue cycle leader with 10+ years in physician billing, denials, appeals, and accurate remittance posting.
United StatesWhat I'm looking for
I’m an Insurance Special Projects Manager and revenue cycle professional with 10+ years in physician office billing, coding, and insurance reimbursement. I’ve built my career around resolving aged insurance claims, managing denials and appeals, and ensuring accurate payment posting across multiple clinic locations. I bring hands-on expertise in E-ClinicalWorks, Epic, and Availity, backed by strong working knowledge of ICD-10, CPT, and clinical billing workflows.
I lead billing teams through daily claim follow-up, posting, reconciliation, and payer escalations across multiple payer lines, while also improving processes with SOPs for Undistributed Payments, Combining Accounts, and Authorization workflows. I develop productivity dashboards, quality audit tools, and financial reports for leadership, and I collaborate with providers to validate documentation and submit clean claims. My approach combines operational rigor with mentorship—training, evaluations, and scheduling—to drive clean claim outcomes and consistent financial reporting.
Experience
Work history, roles, and key accomplishments
Insurance Special Projects Manager
Revenue Cycle Solutions, Inc.
Jan 2025 - Present (1 year 5 months)
Supervise billing teams handling Epic HB physician billing workflows, claim edits, denials, and payer escalations across multiple payer lines. Oversee billing follow-up, remittance posting, reconciliation, and build SOPs and quality tools to standardize account maintenance.
Revenue Cycle Specialist
The Chapelle Group
Jun 2023 - Dec 2024 (1 year 6 months)
Managed insurance follow-up for multiple physician clinics, resolving aged AR and high-dollar claim denials. Processed insurance receipts, applied remittances, prepared daily and month-end reports, and supported payer contact and appeal documentation.
Claims Analyst
Aspirion
Apr 2023 - Jun 2023 (2 months)
Analyzed and processed complex physician claims for accuracy and compliance with payer contracts. Wrote appeals and worked with insurers to overturn denials, maintaining claim and remittance logs in E-ClinicalWorks and payer portals.
Revenue Cycle Manager
Dayton Outpatient Center
Dec 2021 - Dec 2022 (1 year)
Oversaw clinic billing operations including charge entry, claim submission, payment posting, and denial management. Partnered with physicians to support compliant coding and complete documentation, and assisted with monthly financial and aging report preparation.
Education
Degrees, certifications, and relevant coursework
SUNY Downstate Medical Center
Bachelor of Science, Health Administration
Earned a Bachelor of Science in Health Administration at SUNY Downstate Medical Center, completed in June 2015.
Availability
Location
United StatesAuthorized to work in
Job categories
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