TRACY Gallo

Drove timely adjudication and reimbursement across Workers’ Compensation, Commercial, Managed Care, and Medicaid claims by following up with payers on denials and underpayments. Analyzed EOBs and remittance advice to identify discrepancies, initiated corrective actions, and prioritized AR aging to meet payer requirements.

Improved claim resolution speed through proactive follow-up and analysis of EOBs and remittance data to resolve reimbursement discrepancies. Partnered with payers to address claim issues, track appeals, gather documentation, and support denial management in an audit-ready workflow.

Reduced AR aging by managing high-volume insurance follow-up and prioritizing accounts for maximum recovery. Investigated denials and underpayments, submitted payer-aligned appeals, and analyzed payer contracts to correct payment variances while maintaining compliant documentation.

Secured timely reimbursements by aggressively following up on outstanding insurance claims and resolving billing discrepancies through detailed EOB/ERA review. Optimized revenue recovery by prioritizing high-value and aged accounts, helping reduce repeat denials through collaboration to improve clean claim rates and billing accuracy.

Managed full-cycle billing for Medicare, Medicaid, Managed Care, and Commercial payers to ensure consistent revenue flow. Achieved a 98% collection rate by strengthening AR follow-up, recovering underpayments and denied claims through remittance analysis and appeals, and implementing corrective actions to improve revenue integrity.

Completed high school education and earned a high school diploma.

Studied business management at Delta Junior College (accredited).