Open to opportunities

Tiffany Brittain

@tiffanybrittain

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Results-driven professional in data architecture and cybersecurity.

Zimbabwe

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What I'm looking for

I am looking for a role that fosters growth, innovation, and collaboration in cybersecurity.

I am a results-driven professional with a strong foundation in data architecture and cybersecurity. My expertise lies in data management, systems design, and security protocols, where I have successfully structured and optimized data systems to enhance business intelligence and operational efficiency. With hands-on experience in data modeling, database design, and data integration, I am proficient in identifying vulnerabilities and implementing security measures to protect critical information assets.

In my current role as a Cybersecurity Senior Technical Advisor, I support customers by resolving software and device issues across various platforms. I manage a team of support agents, ensuring high-performance standards and client satisfaction. My technical skills include creating Python automation tasks to streamline operations and enhance productivity. I am eager to contribute as a Junior Security Engineer or Data Architect, applying my proactive approach to secure, scalable data solutions.

Experience

Work history, roles, and key accomplishments

Current

Senior Technical Advisor

Current

Conduent

Jan 2022 - Present (3 years 10 months)

Supported customers by resolving software and device issues across computers, phones, tablets, and network systems. Managed a team of 15-20 support agents, ensuring consistent quality and high-performance standards in service.

System Troubleshooting Network Security Database Management Process Optimization

Laboratory Technician II

Quest Diagnostics

Jan 2021 - Dec 2022 (1 year 11 months)

Performed routine venipuncture and sample collections, ensuring accuracy and adherence to safety standards. Managed laboratory operations with a team of 3-5, maintaining supply levels and manifesting sample shipments.

Patient Care Client Relationship Management

Donor Support Lead Technician

CSL Plasma

Jan 2019 - Dec 2021 (2 years 11 months)

Delivered top-quality patient care, maintaining comfort and safety during plasma donation procedures. Managed plasma donation sessions from initiation to completion, upholding high standards for donor experience.

Patient Care Saline Infusion

Logistics Specialist

Transplace Logistics (Uber Freight)

Jan 2017 - Dec 2019 (2 years 11 months)

Managed timely pickup and delivery logistics for clients, including Colgate, Cummins, and Nestle Water brands. Oversaw safe, efficient transportation of oversized loads, ensuring compliance with transportation regulations.

Logistics Client Communication

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University

Bachelors of Cybersecurity, Computer Science

Activities and societies: Presidents List | 2023 - 2024, Dean's List | 2023 - 2024

Program focused on protecting multiple digital systems from cyber threats. It combines foundational computer science knowledge with specialized cybersecurity. The program prepares graduates for roles such as security analyst, network security engineer, and cybersecurity consultant in various sectors.