Open to opportunities

Tiago Duarte

@tiagoduarte1

I support customers, coordinate technical projects, and manage IT infrastructure across networks, servers, Linux, and databases.

Portugal

Message

What I'm looking for

I'm looking for a role where I can apply customer and technical support experience, contribute to efficient workflows, and continue growing in IT infrastructure, networks, servers, and databases.

I've supported Portuguese- and English-speaking customers at Teleperformance PT, resolving technical and account-access issues while maintaining customer databases and improving workflows with cross-functional teams.

As a self-employed Civil Engineering Technician, I supported legalization projects, regulatory approvals, certifications, documentation, database management, and technical reporting. My IT training covers network installation and management, servers, Linux OS, databases, and infrastructure planning.

Experience

Work history, roles, and key accomplishments

Civil Engineering Technician

Self-Employed

Assisted an engineering team with legalization projects, regulatory approvals, certifications, and comprehensive documentation. Managed databases and prepared technical reports, conducting project analyses to ensure regulatory compliance and client satisfaction.

Database Management Regulatory Compliance Project Analysis Documentation